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Duty Manager
3 months ago
Role | Duty Manager
Location |
Salary | Up to £26770
Contract | Full-time
About Us
Lane7 are
the fastest growing and the market leading boutique bowling business in the UK,
with multiple venues across three brands: Lane7, Level X and Gutterball. Think
of us as your one-stop-shop for a great activity packed experience. Not only do
we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts,
virtual reality, karting and much more
Could you be what we're looking for?
We're
looking for mega creative, passionate, and exciting people with huge
personalities to join our management team and make our guest and team
experience the best going. You bring the good vibes, we bring the opportunities
to grow through our brand.
What is the ideal candidate?
- Energetic and an infectious personality
to give our guests the best possible experience - Creative and passionate with a can-do
attitude when it comes to providing great customer service - Flexible with shifts and able to commute
to the venue - A minimum of 2 years supervisor /
management experience in the hospitality or Leisure sector
The Role
- Ensure our guest journey is immaculate,
from start to finish - You're the port of call for our guests,
whether you're checking them in, building their favourite cocktail or
cleaning down their table - Ensuring everyone is enjoying a fully
immersive experience - Represent the Lane7 brand to the best of
your ability and immerse yourself in what is an amazing atmosphere to be
part of - Ensure our teams are following all health
and safety and food management polices - Respond to complaints within the given
parameters or escalate to the General Manager - Work alongside the management team to
ensure all maintenance issues are reported and resolved quickly and
efficiently - Lead shifts where appropriate ensuring
all team members are fully briefed for the shift ahead - Maintiain great product knowledge of all
F&B offerings ensuring team members are following our brand guidelines
at all times
What We'll Offer
When you
join The Lane7 Group, you'll spend the first few weeks learning the brand
standards and getting to grips with the basics. We absolutely encourage
progression from within – we pride ourselves on our team development and
whether you're with us while you're at Uni, or if you're here for the start of
your hospitality career, we'll give you the skills and attributes you need to
grow. You'll also get:
- 28 days holiday per year
- Free bowling and activities for you and
up to 3 others when you aren't working (off-peak time) - 25% off food and drink
- Get involved with different social
activities throughout the year through our team social calendar - Join your teams Monday bowling club
- Annual team awards party
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
- Cycle2Work scheme
partnered with Halfords
To Apply
All
candidates must be fluent in written and spoken English and have the right to
work in the UK.
Does this
sound what you're looking for? Get in touch asap to find out more and join us
