![AshLea Medical Practice](https://media.trabajo.org/img/noimg.jpg)
Receptionist - Patient Care Coordinator
1 week ago
About us
PATIENT CARE COORDINATOR
Part-Time 16-22 hours pw
Starting Salary:
£20,007 pro rata
An exciting opportunity has arisen within AshLea Medical Practice for a part-time Patient Care Coordinator to join our Reception Team at Gilbert House and Linden House Surgeries.
We are a 2 site practice in Ashtead and Leatherhead in Surrey, with 10 partners and approximately 60 staff, our multi-disciplinary team includes Associate GPs, GPwSIs, Clinical Pharmacists, Physiotherapists and a multi-skilled Practice Nurse team.
We have close links and are actively involved in the Leatherhead Primary Care Network and GP Health Partners GP Federation.
The following are the core responsibilities of the Patient Care Coordinator for which full training will be given:
a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.
b. Recognise and respond to emergency situations.
c.
Answer incoming phone calls, transferring calls or dealing with the callers' requests appropriately and redirecting them to the practice website where possible.
d. Process patient requests for appointments, information and take payments for fee paying services.e. Process repeat prescription requests.
f. Initiate contact with and respond to requests from patients, team members and external agencies.
g. Promote and process patient online access and proxy access via the NHS App.
i. Code patient data as required on EMIS Web.
j. Photocopy/scan/workflow documentation as required.
k. Data entry of new patient registrations and processing the relevant patient registration information as required. Process registration queries.
l. Input data into the patients' healthcare records as necessary.
m. Deal with requests for information, e.g. SAR, insurance/solicitors' letters and DVLA forms, reviewing the patient records for updates. If unavailable direct patient to the administrative team.
n. Manage all queries as necessary in an efficient manner.
o. Endeavour to resolve all patient concerns. However, if unable to find a resolution forward for the Patient Services Manager's attention.
p. Carry out system searches as requested.
q. Maintain a clean, tidy, effective working area including waiting room & kitchen at all times.
r. Monitor and maintain the reception area and noticeboards.
s. Assist to ensure all specimens collected by courier.
t. Clean up spills/accidents as soon as practicable in accordance with practice policy.
u. Complete opening and closing procedures in accordance with practice policy.
v. Support all clinical and management staff with general tasks as requested.
In addition to the primary responsibilities, the Patient Care Coordinator may be requested to:
a.
Keep notes tidy and in alphabetical order and putting to one side any notes that need repairing, pruning or summarising.
Pull notes as required (Gilbert House).b. Participate in practice audit as directed by the audit lead.
c. Support the care coordinating team with administrative staff, providing cover during staff absences.
d. Complete opening and closing procedures in accordance with the duty rota.
e.
As required, support the partners, Associate GPs and other prescribers in the management of repeat prescriptions, ensuring that they are processed accurately and efficiently.
f. Order and monitor stationery supplies in Patient Services Manager's absence.Work Remotely
- No
Job Types:
Part-time, Permanent
Part-time hours: 16-22 per week
Salary:
From £10.26 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Onsite parking
- Sick pay
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations:
We encourage all staff to continue wearing masks in all areas of the business. It is not mandatory and it is down to an individual's choice.
Application question(s):
Experience:
- Receptionist: 1 year (required)
Work Location:
One location
-
Volunteer Weekend Receptionist
1 week ago
Leatherhead, Surrey, United Kingdom Queen Elizabeth's Foundation for Disabled People Full timeVolunteer Weekend Receptionist:Location:Care & Rehabilitation Centre, Woodlands Road, Leatherhead, Surrey KT22 0BNSalary:N/AHours:FlexibleClosing date: Thursday November 2, 2023We need a friendly, welcoming person to answer telephone calls, take messages and greet visitors at our new Care and Rehabilitation Centre.Basic computer skills and experience in a...
-
People Participation and Experience Coordinator
2 weeks ago
Leatherhead, Surrey, United Kingdom NHS Professionals Full timeJob Title: People Participation and Experience Coordinator hrs per weekTrust Location: Surrey & Borders Partnership NHS Foundation TrustWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Surrey & Borders Partnership NHS Foundation Trust is the place for you.About the TrustSurrey and...
-
Care Office Coordinator
2 weeks ago
Leatherhead, Surrey, United Kingdom The Grange - Non Profit Organisation Full timeCare Office AdministratorHours: Full Time (3 days & 5 days rota, Mon - Fri 7.30am - 5.30pm, Sat - Sun 9am - 4.30pm)Salary: £23,500 per annumAbout The Role:By joining The Grange as a Care Office Administrator, you'll ensure that the support services department runs efficiently on a daily basis and any unexpected circumstances are resolved swiftly. Please...
-
Operations Coordinator United Kingdom
2 weeks ago
Leatherhead, Surrey, United Kingdom Incyte Corporation Full timeDuties and ResponsibilitiesOffice Management: Coordinating with the business centre for ordering equipment, equipment repairs and upgrades and monitoring office supplies Implementing and managing local supplier contracts (i.e. mobile phones, car leasing company ) Managing buying exercises e.g. stationery to ensure competitive rates with leading suppliers...
-
Receptionist (Bank)
2 weeks ago
Leatherhead, Surrey, United Kingdom Anchor Trust Full timeReporting into the Home Manager, responsibilities will include:Providing a professional and secure front of house service, welcoming visitors and acting as a first point of contact. Escalate concerns or issues as appropriate. Comply with CQC essential standards and Anchor procedures.Required knowledge & experience: Customer service NVQ2 is desirable but not...
-
Diabetes Specialist Nurse
2 weeks ago
Leatherhead, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeSurrey Downs Health & Care We are looking for an enthusiastic Diabetes Specialist Nurse to join our friendly Diabetes team within Surrey Downs Health and Care, who are continuing to develop and deliver advances in diabetes care and provide several specialist services. As a team member, you will be working closely with the diabetes specialist nurses (DSNs),...
-
Diabetes Nurse Specialist
2 weeks ago
Leatherhead, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob summary Surrey Downs Health & Care We are looking for an enthusiastic Diabetes Specialist Nurse to join our friendly Diabetes team within Surrey Downs Health and Care, who are continuing to develop and deliver advances in diabetes care and provide several specialist services. As a team member, you will be working closely with the diabetes...
-
Community Paediatric DietitianBand 6
1 week ago
Leatherhead, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob overview Surrey Downs Health & Care To work as a member of Surrey Downs Health & Care to develop and provide team to the community in order to provide a high standard of holistic assessment, treatment, evaluation and advice to patients with lung conditions in the community, including pulmonary rehabilitation assessments and classes. Main duties...
-
Rehabilitation Assistant
1 week ago
Leatherhead, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeTo carry out basic assessments of patients needs as directed by Respiratory Clinicians Walking aid assessments, bathing assessments and assessments for specific pieces of equipment as requested by therapy or nursing staff. To be able to identify more complex issues that need assessment by qualified clinician To implement therapy programmes both to...
-
Building Coordinator
1 week ago
Leatherhead, Surrey, United Kingdom NHS Professionals Full timeJob Title: Building CoordinatorLocation: Requires travelling around sites in Surrey between Epsom & Leatherhead.Shift Pattern: 37.5 hours per week Monday to FridayPay: Band 4 - £14.11 per hourTrust Location: Surrey & Borders Partnership NHS Foundation TrustAbout the Trust:Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health...
-
Administrator & Referral Officer
2 weeks ago
Leatherhead, Surrey, United Kingdom AshLea Medical Practice Full timeAbout usOur practice is one of the oldest in the country, founded in 1908, and we retain the best traditional family general practice whilst employing the best in modern healthcare.We have a multidisciplinary primary health care team with 10 GP partners and approximately 65 staff. Our multi-disciplinary team also includes 8 Associate GPs, GPs with Specialist...
-
Healthcare Assistant Gynaecology Outpatients
2 weeks ago
Leatherhead, Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob summary A 9 months secondment opportunity has arisen for a Healthcare Assistant to join the Gynaecology Outpatient Department in Leatherhead. You will be working in the Women's health department supporting the team with various clinics such has Hysteroscopy, Colposcopy, Urogynaecology. You will need to have excellent communication and interpersonal...
-
Sales and Marketing Treatment Co-ordinator
2 weeks ago
Leatherhead, Surrey, United Kingdom mydentist Full time £27,000As a result of growth in private revenue, we are looking for a Part Time Sales and Marketing Treatment Co-ordinator to join our friendly and experienced team in the Leatherhead. Our thriving dental practice boasts; A friendly and experienced team Private Services including Implants and Invisalign Easy to access, with free parking and easy to access...
-
Associate Dentist
2 weeks ago
Leatherhead, Surrey, United Kingdom mydentist Full timeAssociate dentist We are looking for an associate dentist to join our friendly, experienced and supportive practice team in Leatherhead. Surgery Space available on Wednesdays. We offer a competitive package and all the support you need to provide outstanding care to patients and grow the career you want: fully approved Foundation Dentist training...
-
Associate Dentist
2 weeks ago
Leatherhead, Surrey, United Kingdom mydentist Full timeAssociate dentist We are looking for an associate dentist to join our friendly, experienced and supportive practice team in Leatherhead. Surgery Space available on Wednesdays and Thursdays. We offer a competitive package and all the support you need to provide outstanding care to patients and grow the career you want: fully approved Foundation Dentist...
-
Dental Nurse
1 week ago
Leatherhead, Surrey, United Kingdom Mydentist Full time*Dental Nurse, Leatherhead*We are looking for a part-time *Qualified Dental Nurse* to join our friendly, experienced and supportive practice team in Leatherhead.As part of {my}dentist, you'll be joining the UK's leading provider of dentistry, which supports more than 4 million patients each year to get access to the care they need.We offer a competitive...
-
Referral Administrator
1 week ago
Leatherhead, Surrey, United Kingdom AshLea Medical Practice - Linden House Surgery Full timePrimary responsibilities:a. Processing incoming and outgoing mailb. File and store records as requiredc. Photocopy and scan documentation as requirede. Input data into the patient's healthcare records as necessaryf. Copy over text from Lexacom Echo for patient referrals for all the Practices' GP partners, Associate GPs, GP Registrars, Paramedic Practitioners...
-
Band 6 Locum Community Occupational Therapist
2 weeks ago
Leatherhead, Surrey, United Kingdom Your World Recruitment Full timeB6/B7 Community Rehab Occupational TherapistYour World is currently seeking an experienced band 6 Community Rehab Occupational Therapist for work on a locum basis.You will be joining an outstanding set-up within a well-known Community Rehabilitation Team in Leatherhead. Please note that due to the community nature of the role, you will be required to be a...
-
Physiotherapist Band 6
1 week ago
Leatherhead, Surrey, United Kingdom Queen Elizabeth's Foundation for Disabled People Full timeJob summary An exciting opportunity for a Band 6 Physiotherapist has arisen looking to make an impact on the lives of people following acquired brain injury, incomplete spinal injury or stroke. As part of our existing physiotherapy staff, you will work with our friendly, dynamic multi-disciplinary team to ensure the best outcome for those we support. ...
-
Health Referral Facilitator
2 weeks ago
Leatherhead, Surrey, United Kingdom GLL Full timeGLL is looking for an instructor with a level 3 GP referral qualification to work across the sport and leisure facilities in Mole Valley and Reigate and Banstead for up to 20 hours per week. If you have the skills and ambition to join us as a Health Referral Facilitator, there's never been a more exciting time to join us. This is more than a Health Referral...