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Communications Assistant
3 months ago
Who we are
REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights.
We represent survivors to access justice through human rights cases against governments, civil cases against individuals, instances when we call for human rights sanctions and advocate for law enforcement bodies to prosecute perpetrators under the principle of universal jurisdiction.
Our approach is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building a campaign that uses advocacy, community engagement and communications to influence change.
REDRESS has undertaken a process of growth and modernisation over the last few years. You can find information about the organisation in the latest Trustees Annual Report.
Position Profile
The main responsibilities of the role are:
- Writing, editing and proof-reading content for REDRESS publications and other communications materials, such as press releases, newsletters, marketing materials.
- Helping manage our social media platforms and website by planning, creating and scheduling engaging content, including graphics and videos, and SEO content.
- Maintaining, and growing our GDPR compliant stakeholder lists.
- Manage engagement and regular communications with our supporters and donors.
- Supporting the planning and delivery of inperson and online events.
- Monitoring relevant data to meet deadlines and support with the preparation of performance reports.
- Assist with the management of the pipeline of REDRESS publications.
- Use an InDesign template to design some short publications.
- Research and draft proposals in line with organisational requirements, working collaboratively with relevant staff.
- Support the administrative work of REDRESS in other ways.
The position is also expected to carry out such further duties as may reasonably be required from time to time by REDRESS.
Person Specification
Essential Competencies
- A relevant university degree or diploma or equivalent experience.
- Excellent written and verbal communication skills in English.
- Experience drafting content and adapting style for different audiences.
- Good working knowledge of Microsoft Office suite of software, particularly Excel, with experience or aptitude of using contacts databases and other computerised forms of systems management.
- Relevant experience such as internships, volunteer roles, educational work placements, or work experience, preferably within a charity environment.
- Experience of working with a web Content Management System, e.g. WordPress.
- Experience of using analytics tools such as Google analytics to monitor, interpret and improve digital performance.
- Knowledge of SEO techniques and best practice.
- Fluency in a language other than English, in particular French, Arabic or Spanish.
- Happy to work collaboratively as part of a small and energetic team with a wide range of personalities.
- Highly efficient and organised, with an ability to multitask, show initiative, solve problems, and take a handson role when necessary.
- Able to think and work strategically, creatively, and under pressure.
- Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work.
- Able to work with victims of human rights abuse with a range of specific needs.
Terms
- Reporting. _The position is part of the Communications team and will report to the Head of Communications.
- Hours. _This is a fulltime position at 35 hours a week. Evening and weekend work may be required from time to time.
- Location. _The position is based at the REDRESS office in London.
- Flexible Working. _REDRESS is an "inperson" organisation and we value team work, but we have a flexible working policy which allows for working from home. Staff are currently required to be in the office at least two days a week.
- Salary. _REDRESS has fixed salary scales, with annual cost of living increases, and the
position, and the salary is £31,681 (A1 on our salary scales). There are annual cost-of-living
increases, and the possibility of a step increase with strong performance.
- Duration. _The contract is for an initial term of 6 months for maternity cover but is likely to be extended if funds are available.
- Start date. _The position would start end of April/early May.
- Probation._ There is a sixmonth probationary period (if the contract is extended).
- Pens
