Airside Support Unit/prm Operative

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Full time

We're looking for a number of roles to join us at Edinburgh Airport, supporting the Airside Support Unit (ASU) and Passenger with Reduced Mobility (PRM) teams.


What you'll be doing

  • Provide customers with an excellent coaching service.
  • Carry out trolley recirculation as required.
  • Carry out Airside/Landside sweeping to meet H&S and CAA Requirements.
  • Ensure SLA, SOP's, CEN, CED and TBT are read and understood.
  • Carry out snow clearing duties during winter operations.
  • To be able to act on their own initiative and prioritise their work; monitor and liaise with ground handling agents and other Airport users to provide an efficient coaching operation.
  • Adopt a flexible, multi skilled working practice in accordance with daily operational requirements i.e. during each shift would be expected to move between tasks.
  • Ensure compliance with Company Health and Safety Policies, taking personal responsibility for employing safe working practices to minimise risk to self, work colleagues and customers.
  • To be fully conversant with all Emergency and Evacuation procedures.
  • The post holder will need to satisfy the medical standards necessary to obtain an Airside Driving permit as well as Airside training to gain the licence required for Airside driving duties.
  • Be able to complete on line E-Learning and additional training to meet the needs of the business as and when required and within the parameters of the role.
  • Ensure any faults, issues or near misses are reported through the community App or Team Leader.
  • The ability to be trained and confident in driving the multiple fleet within the department.

What we're looking for

  • Excellent team working & communication skills.
  • Excellent customer service skills.
  • Full UK driving licence.
  • Sound interpersonal skills.
  • It is advantageous for applicants to have an HGV licence (Groups C & C1E) and a PCV licence.
  • Applicants most hold at least one of the relevant licences and be able to work towards gaining all licences.
  • Basic IT skills (including Iauditor, E-Learing, Gate 8 and not exclusive)
  • Ability to work on own initiative.
  • Assist when required with allocation of coaching, sweeping, ambilift jobs etc, as and when required, with the aid of the IT systems in place.

Framework and boundaries

  • Health and Safety is a priority at all times.
  • Work is undertaken in outside areas regardless of prevailing weather conditions.
  • The working environment is varied but will include a high degree of customer contact. This will require a smart appearance and a polite and professional approach at all times.
  • Uniform and PPE to be worn at all times when appropriate.
  • Ensure no miss use of ID and driving permit, within the boundaries of the Airside pass procedure.
  • Ensure any issues with your DVLA driving licence is flagged up to the relevant people, in this case your Team Manager.

What we'll offer you
The starting salary for this role is £29,900 plus shift allowance. Please note this is based on a 40 hour contract but we have a variety of contracts available.

  • Career development access our Talent Management and Leadership programmes
  • Employer pension contributions up to 7%
  • Annual discretionary bonus
  • 32 days holiday, increasing with service
  • Private healthcare with Vitality after 1 years' service
  • EAL Rewards, our benefits platform for discounts with high street names, gyms, cinemas, fuel and supermarkets
  • Discounts at our onsite retail and food outlets
Building a diverse workforce that is inclusive and accessible to all is a priority mission for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. You can read more about our benefits and policies on our employer page.

  • Airside Support Unit/prm Operative

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Limited Full time

    We're looking for a number of roles to join us at Edinburgh Airport, supporting the Airside Support Unit (ASU) and Passenger with Reduced Mobility (PRM) teams.What you'll be doing Provide customers with an excellent coaching service. Carry out trolley recirculation as required. Carry out Airside/Landside sweeping to meet H&S and CAA Requirements. Ensure SLA,...

  • Airside Support Unit Operative

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Careers Full time

    We're looking for a number of roles to join us at Edinburgh Airport, supporting the Airside Support Unit (ASU) and Passenger with Reduced Mobility (PRM) teams.You can find out more about the team here.What you'll be doing Provide customers with an excellent coaching service. Carry out trolley recirculation as required. Carry out Airside/Landside sweeping to...

  • Airside Support Unit Operative

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Careers Full time

    About the roleReporting to the Airside Support Unit (ASU) Team Manager, the ASU Operative is responsible for providing a great service, by providing an efficient coaching operation to all airport users, as well as working interactively with the Duty Team.You can find out more about our Airside teams here.What you'll be doing Provide customers with an...

  • Airside Operations Officer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Full time

    About the roleThe Airside Operations Officer will be accountable on a 24-hour basis for maintaining a fully operational and safe airside service whilst complying with statutory requirements and local management instructions.This role will be the Airside Operations first contact point, so we're looking for someone who can provide a high standard of customer...

  • Airside Supervisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Menzies Aviation Full time

    OverviewPeople. Passion. Pride. This is what has driven our teams since 1833.Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.But at the heart of our business is our people.Role PurposeReporting to the Airside...

  • Airside Ramp Agent-uk

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Swissport International AG Full time

    Overview:Position Overview:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.We are currently seeking enthusiastic and dedicated individuals to join our team as Airside Ramp Agents. In this role, you will play a crucial role in ensuring...

  • Head of Ramp Operations

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Worldwide Flight Services Full time

    Description:Who are we?We are Worldwide Flight Services, WFS for short - proud Ground Handling Partner of easyJet here at Edinburgh Airport since 2018. We handle all easyJet services, flying to over 40 destinations from Scotland's capital. From serving guests through bag drop & boarding to handling their baggage and ensuring a safe, professional operation...

  • Passenger Assistant

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom OCS Group Full time

    About The Role:The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience.We are looking for a customer focused and friendly individual to join our team of workers...

  • Shift Controller

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom OCS Group Full time

    Introduction and overall purpose of the role To Supervise all staff on shift, while controlling the day-to-day operation by allocating Customer Care Agents to a varied set of jobs throughout their shift. Controlling the Ramp Team to ensure PRM Passengers are processed in a timely manner and without delay. Planning ahead to ensure the smooth running of the...

  • Shift Controller

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom OCS Group Full time

    About The Role:Introduction and overall purpose of the roleTo Supervise all staff on shift, while controlling the day-to-day operation by allocating Customer Care Agents to a varied set of jobs throughout their shift. Controlling the Ramp Team to ensure PRM Passengers are processed in a timely manner and without delay. Planning ahead to ensure the smooth...

  • Waste Operative

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom SASSE Full time

    Location: Edinburgh AirportJob title: Waste OperativeJob type: Full time permanent positionDay Shift - 3 on / 3 off; 6am - 6pmSalary: Day Shift £12 p/hBenefits: Cash rewards under refer a friend scheme Cash rewards for Employee of the month awards Businesswide platform that offers physical and mental health resources Employee specific discounts for daytoday...

  • Airport Service Agent

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Edinburgh Airport Careers Full time

    About the role***The Trolley Airport Service Agent is a varied role with its primary function to ensure our customers always have access to a trolley from our dedicated locations across the campus. This role requires physical agility, attention to detail, and excellent customer service skillsThe role operates on a rotational, 37 hour roster including early...

  • Waste Operative

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom SASSE Full time

    Location:Edinburgh AirportJob title: Waste OperativeJob type:Full time permanent position Day Shift 3 on / 3 off; 6am 6pmSalary:Day Shift £10.90 p/hBenefits: Cash rewards under refer a friend scheme Cash rewards for Employee of the month awards Businesswide platform that offers physical and mental health resources Employee specific discounts for daytoday...

  • Warehouse Operative

    1 month ago

    Edinburgh, Edinburgh, United Kingdom The Co-operative Group Full time

    Warehouse Operative £ £13.60 hourly rate plus great benefits (£11.82 base rate plus £1.78/hr weekend shift allowance) Day shift 6am – 2pm any 5 days over 7, including weekends Full time (37.5 hours per week)The Co-operative Retail Logistics, Newhouse CDC401 Edinburgh Road, Newhouse, ML1 5GHWe're looking for Warehouse Operatives to work at our Newhouse...

  • Warehouse Operative

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Co-operative Group Full time

    Warehouse Operative £ £13.60 hourly rate plus great benefits (£11.82 base rate plus £1.78/hr weekend shift allowance) Day shift 6am – 2pm any 5 days over 7, including weekends Full time (37.5 hours per week)The Co-operative Retail Logistics, Newhouse CDC401 Edinburgh Road, Newhouse, ML1 5GHWe're looking for Warehouse Operatives to work at our Newhouse...

  • Warehouse Operative

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Co-operative Group Full time

    Warehouse Operative £ £13.60 hourly rate plus great benefits (£11.82 base rate plus £1.78/hr weekend shift allowance) Day shift 6am – 2pm any 5 days over 7, including weekends Full time (37.5 hours per week)The Co-operative Retail Logistics, Newhouse CDC401 Edinburgh Road, Newhouse, ML1 5GHWe're looking for Warehouse Operatives to work at our Newhouse...

  • Simple Lending Unit Lead

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Customer Service & Operations, CustomerSimple Lending Unit Lead - Lending Operations- Edinburgh, United Kingdom- Permanent- Full Time#R

  • Aircraft Cleaning Operative

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Diamond UK Facilities Management Ltd Full time

    DIAMOND UK FACILITIES MANAGEMENT LTD are looking for PART-TIME DAYSHIFT AIRCRAFT CLEANING OPERATIVES to work at Spitfire House adjacent to Edinburgh Airport.Expected start date: 05/06/2023EXCELLENT OPPORTUNITY for individuals who want to work in a fast-paced airport that delivers world class services to its customers. Experience preferred but not essential...

  • Technical Support Analyst, IT Unit, Stornoway

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Comhairle nan Eilean Siar Full time

    Advert Technical Support Analyst, IT Unit, Stornoway – Two Posts 37 hours per week, Permanent posts £35, to £39, per annum (inclusive of £2, Distant Islands Allowance per annum) Two Technical Support Analysts are needed to provide network support, firewall and security assistance, server and desktop help, voice and mobile guidance, and advice to...

  • Banksman

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom North Air Full time

    The main purpose of the role is to act as a guide to assist North Air drivers to reverse safely, in the effort to reduce accidents when reversing. North Air banksman are there to warn the driver of an impending collision.Salary £21,255 per annum plus shift allowance £2,757.60North Air banksman are required to operate in the following areas:Airside Depots...