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Conference Host/hostess

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Nottingham, Nottingham, United Kingdom Nottingham Venues Ltd Full time

Set within 65 acres of lakeside grounds, close to Nottingham city centre, Nottingham Venues - Jubilee Conference Centre offers an innovative setting for events, along with all the comforts of a modern hotel.


Here contemporary interiors, natural décor, and light-filled spaces combine across 8 versatile and modern event suites with space for up to 250 guests and bustling restaurant Spokes.


Serving coffee from local Nottingham Barista School, 200 degrees coffee, Spokes is a great place to pick something from our delicious menu to eat-in or takeaway.


Main purpose of the role:


Working in the Food & Beverage department, the Host/Hostess is fully responsible for the day to day running of the conference operation, ensuring all standards are met, operating equipment is in good working order and making sure an effective flow of communication within the team.

Control all aspects of the working host/hostess environment and supervise the actions of associates within this department. Responsible for administrative tasks such as menu printing and meet & greets.

This position has direct influence on the guest expectation as this is the first contact the guest has.

This first contact has a significant impact on the welcoming journey which is a key point to the guest satisfaction and that will set the guest expectation of the quality service level.

The person running the conference department of the restaurant needs to be bubbly, warm, welcoming, enthusiastic and most importantly smiley.


To ensure that the Food and Beverage department delivers a high quality service to the customers maximising on all sales opportunities.

You will ensure delivery of great customer service at best possible cost within brand guidelines and satisfying legal requirements.

The ideal Conference Host will have:

  • A positive attitude
  • Good interpersonal skills
  • The ability to work under pressure
  • The ability to work on their own or within a team
  • Excellent attention to detail
  • A high standard of personal presentation
  • Have a confident, professional and welcoming personality.

Benefits

  • Wellbeing programmes: we collaborate with Together All (an anonymous support network open to all Nottingham Venues Ltd colleagues) also All Nottingham Venues Ltd colleagues can access free telephone counselling & support with Care first by calling free number
  • Hotel based incentive and recognition, such as discounted food and drinks
  • Long service awards
  • Excellent training and development opportunities within the hotel supporting colleagues professional development (CIMA, CIPD, CIM), the Company and our online elearning portal
  • Free meals on duty
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Job Type:
Zero hours contract

Benefits:

  • Onsite parking

Work Location:
One location