Operations Coordinator

2 weeks ago


Leeds, Leeds, United Kingdom Frasers Group Full time £35,256

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.


Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Coming September 2024, we are now recruiting for an Operations Manager to join our newest Flagship store in Leeds.

Supervise work, check completion and deliver to expectations set by store manager

  • Manage a team of supervisors to support the store operations
  • Tightly control stockloss across the store
  • Use business communication tools for completion of tasks and ensure your team understand all key functions
  • Maintaininstore environment and housekeeping standards
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Demonstrate commercial awareness and adopt right product, place and time compliance
  • Engage with and feedback issues to contribute to the wider business
  • Support senior management to coach the team
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
  • Support store manager to coach the team
Experience of leading a team within a retail environment

  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Long Service awards
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands


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