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Regional Operations Trainer
3 months ago
Regional Operational Trainer
£34,000 with business use electric car
This is to cover to South East region.
Job objectives and responsibilities
The Training team are an integral part of Learning and Development, proudly supporting Senior Leadership Team in their objective to ensure new and existing colleagues are appropriately trained to fulfil their role and developed to their full potential.
As a role model, you must be inclusive, positive and engaging, advocating the principles of in everything you do going the extra mile for your students.
Working in collaboration with the Regional Training Managers, Regional Operational Training Teams, Operational Management, QHSE, the Home Office and, the role requires individuals to work autonomously with passion to deliver the exceptional every day, being fully committed across all contracts.
Main duties and accountabilities:
- To be an active member of the Training Team role modelling values, You principles and Professional standards challenging behaviour that is not aligned
- Manage the completion of the Regional Training Plan and the delivery of ITC's, OSO, Refreshers etc taking responsibility for ensuring adequate resource is maintained for all programmes
- Deliver training packages to cohorts of new and experienced & colleagues both virtually and in person to ensure best practice is embedded, compliance with all legislative and contractual is achieved and relevant Training assessments are completed
- Deliver Train the Trainer packages for Operational Coaches, Buddies & Mentors
- Participate in the training of team members facilitating 'Upskilling' workshops for Operational Trainers
- Use a variety of techniques to suit different learning styles, neurodiversity needs and individual special requirements
- Monitor the progress of delegates during training and provide developmental verbal and written feedback to assist with their progress during MiBase Training.
- Work in collaboration with Training Support Team to ensure that Training Records are utilised to maintain a record of individual training and assessments completed. This includes the recording of attendance for recruitment planning, renumeration and vetting purposes
- Regularly review existing training materials and recommend changes to support Continuous Improvement
- Support the Regional Training Manager in actively promoting training across &, contributing to the goal of supporting all staff to reach their full potential
- Assist with the design, development, review, and continuous improvement of bespoke learning packages, working in collaboration with the Regional Training Manager(s) and the Operational training team to update and develop training materials in line with changes in process or policy
- Promote DCO apprenticeships to support the Group apprenticeship strategy
- Take responsibility for becoming an SME in areas such as Trauma informed, Safeguarding, Operational Processes, Information Technology, MHFA, Social values, Equalities, Diversity and Inclusion
Person Specification
- Minimum 2 years experience in a people facing training role
- Minimum 1 year's experience in a fast paced ever changing environment working autonomously and remotely within a wider team
- The ability to travel to locations across a designated region to deliver face to face training with regular overnight stays
- Relevant and industry regocnised accreditations and qualfications eg Education and training qualification level 3 or equivalent and/or previous coaching & teaching experience
- Demonstrable ability to adapt behaviours, communication styles and approaches for differing groups of people
- Positive and selfmotivating with the ability to champion the core values
- Administrative, record keeping and report writing skills
- Effective, confident and clear written communication skills
- Ability to confidently use and work with Microsoft Packages and systems
- A natural curiosity to develop and master personal skills and knowledge
- Approachable, enagaging and authentic communication style
- Use of Force, First Aid or H&S instructor is desirable but not essential
- Previous Line Manager experience beneficial but not critical Health and Safety responsibilities
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security
- Ensure compliance with information security procedures in all activities
- Proactively identify and report security risks to your manager
- Report actual and suspected
