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Call Centre Agent

3 months ago

London, Greater London, United Kingdom ALPHA MARKETING GROUP LTD Full time

Duties:

  • Handle inbound and outbound calls in a professional and courteous manner
  • Perform data entry accurately and efficiently
  • Utilise upselling techniques to promote products or services
  • Analyse customer needs to offer appropriate solutions
  • Maintain phone etiquette standards at all times

Skills:

  • Strong data entry skills with high accuracy
  • Ability to effectively communicate with customers
  • Aptitude for analysing customer requirements
  • Familiarity with phone etiquette practices

Pay:
From £23,967.00 per year

Benefits:

  • Company events
  • Gym membership
  • Onsite parking
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 23/06/2024