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First Party Fraud Strategy Manager
3 months ago
Business Unit:
Chief Operating Office, Fraud
Location :
Remote - work from anywhere within the UK
It's an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe.
They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control.
We're seeking an inspiring and engaging Senior Fraud Strategy Manager who is insatiably curious and isn't afraid to challenge the status quo.
As a member of the Fraud Strategy team, you'll be responsible for leading our efforts in detecting, preventing and mitigating First Party Fraud on our unsecured lending products (credit cards, loans, bank accounts).
You'll work closely with stakeholders in commercial, credit risk & operations to develop robust fraud strategies to prevent credit abuse risk.
Driving the development of the first party fraud strategy and the overarching control environment to detect and prevent credit abuse.
- Conducting first party fraud risk assessments to identify, assess, document first party fraud risks.
- Conducting root cause analysis on first party fraud events to identify control gaps, owning the delivery of mitigating controls.
- Developing, owning and monitoring a range of KRI's in relation to first party fraud, taking ownership to resolve any breaches.
- Working collaboratively with stakeholders within Fraud Analytics, Credit Risk, Operations & Commercial to ensure robust controls are in place.
- Translating policy and technical standards into strategic priorities and change
- Championing upstream control improvements outside of fraud systems.
- Keeping up to date on emerging fraud trends and techniques and incorporate findings into fraud prevention strategies.
- Providing effective analytics to support business cases for fraud investment and impact assessment of non-fraud driven change within the Bank.
- Keeping abreast of emerging technologies to support senior leaders in the consideration of proposals, RFPs and general industry insight to support with change and innovation.
- In depth knowledge of CIFAS rules and procedures in the context of first party fraud.
- Significant knowledge and understanding of first party fraud risk and industry trends to identify risks that may impact our organisation.
- Strong Analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights.
- Gravitas to challenge and influence senior management to get the best outcomes.
- Proficiency in one or more programming languages such as SAS, SQL, Python or R
~ Up to five extra paid well-being days per year
~20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
~ Market-leading pension
~ Free private medical cover, income protection and life assurance
~ Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
~ We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you.
We're making great strides towards achieving our ambition of becoming the UK's best digital bank.
As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team .It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job.
Now the legal bitIf the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
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