Information Compliance Officer

1 week ago


Norwich, Norfolk, United Kingdom Norfolk County Council Full time

We are looking for enthusiastic, organised people with customer focused approaches, excellent communication skills and analytical aptitudes to join our Information Governance Service.


Working as part of the Information Governance Service, you will ensure the council responds to statutory information requests received from the public and information sharing requests from other organisations.


You will have the opportunity to work flexibly, according to business need, as part of a collaborative and supportive team.

You will also work closely with the council's various departments and external stakeholders, acting as an ambassador for the Information Governance Service.


Following training and familiarisation with local business processes, you will work increasingly autonomously, taking professional responsibility for dealing with the full process of requests, from validation and engagement with the requester, through the full process of the consideration of any applicable safeguards and exemptions, to the secure provision of information.


Personal emotional resilience is especially important in this role, which will involve processing of social care information, the content of which could be upsetting and potentially triggering.


You should be able to display excellent organisational, time-management and communication skills and an awareness of the UK's privacy and data protection legislation and how this impacts the council.

If you enjoy a challenge and a varied workload please apply.

**Closing Date

  • 9 January 2023**We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents.

We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.


We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.


We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.


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