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Senior Director Solution Sales Customer Workflows UKI

4 weeks ago

StainesuponThames, Surrey, United Kingdom ServiceNow Full time

The UKI Solution Sales Sr Director will oversee market success of ServiceNows Customer Workflow products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

The UKI Solution Sales Sr Director supports the strategy and solution win for the Customer Workflow engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

What you get to do in this role:

  • Lead a UKI growth strategy by leveraging both vertical and horizontal sales strategies 
  • Oversee a team leader in the Customer Workflow Solution Sales department
  • Collaborate closely with sales structure consisting of solution consulting professional services field sales teams 
    • Manage your teams around achieving key KPIs of bookings to plan pipeline creation recruit to plan and talent development 
    • Be a trusted mentor and leader who sets a highbar leading from the front 
      • Establish and nurture relationships at the highest levels of organizations 
      • Manage accurate forecasting and communications on a daily basis 
      • Drive customer success practices across your area 

Qualifications :

To be successful in this role we need someone who has:

  • 10 years experience managing a team of fieldbased sales or solution sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 2000 employees) 
  • Strong experience managing multitiered customer relationships; demonstrated ability to coach and mentor 
  • A strong trackrecord selling business applications in the customer service field service or supply chain domains.
  • A consistent track record of meeting and exceeding team quotas selling to large accounts (20000 employees) 
  • Experience attracting retaining and developing high performing high potential talent through assessing selecting onboarding coaching and developing 
  • A track record of managing a growing team in different geographical locations across the Europe
  • Superior knowledge and demonstrated skills of sales techniques customer interaction customers relations 
  • Strong forecasting and reporting capabilities 
  • A proven and consistent track record selling to large enterprise level customers and established relationship at the Csuite level 
  • Strong organization communication team work presentation problem solving and time management skills 
  • Experience inspiring the team to follow defined best practices 
  • The ability to navigate and collaborate through complex opportunities 
  • A competitive can do optimistic realistic attitude strong work ethic humility and excellent team building communication and listening skills 
  • The willingness and ability to travel 50% of the time 

Not sure if you meet every qualification We still encourage you to apply We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Fulltime

Key Skills
Business Development,Sales Experience,Direct Sales,Marketing,SAAS,Hotel Experience,Management Experience,Revenue Management,Salesforce,Sales Management,Enterprise Sales,negotiation
Department / Functional Area: Sales
Vacancy: 1