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Housekeeping Assistant

3 months ago

Forest Row, United Kingdom Elite Hotels Full time

Housekeeping Assistant (Casual) - Forest Row, East Sussex 

This is an opportunity to work on a casual basis within Ashdown Park Hotel as a Housekeeping Assistant.  Working as part of the wider housekeeping team, you will have responsibility for a dedicated number of guest bedrooms ensuring the highest standards of cleanliness as well as maintaining high standards of cleanliness in the public areas of the Hotel. 

You will be part of a close knit and dedicated Housekeeping & Laundry team who maintain the high standards of cleanliness expected by our guests. You will be cleaning and servicing guest bedrooms, replenishing amenities and assisting with the cleaning of public areas.  The role is a critical factor in maintaining and strengthening the hotel’s excellent reputation and helping to provide our guests with distinctly memorable experiences.  Various shifts are available which can include daytime, evenings, weekends and bank holidays.

Key Responsibilities:

  • To prepare allocated rooms for guest staying at the hotel.
  • Be constantly aware of guest needs and recognise the expectations of guests.
  • To anticipate guest requirements and take appropriate action.
  • Have a genuine passion for high standards of cleanliness and presentation with excellent attention to detail.

Key Attributes:

  • Experience as a cleaner or housekeeper is desirable although not essential as full training will be given.
  • Once trained, ability to work with little supervision and maintain a high level of performance.
  • Excellent communication skills and the ability to interact with colleagues and guests in a friendly professional manner.
  • Customer-oriented.
  • Prioritization and time management skills.
  • Working quickly without compromising quality.

Benefits:

As a people focused Investor In People Company we offer a great range of benefits to the successful candidate.

Due to our rural location you will need your own transport

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.