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Business Administration Manager

1 month ago

Richmond, Greater London, United Kingdom United Living Group Full time

Position: Business Administration Manager
Location: Hawes North Yorkshire
Department: Course management
Reports To: Training Manager / Operations Manager
Employment Type: Full Time

At GTEC Training part of United Living Group we specialise in delivering highquality low carbon and construction sectorspecific training programs.

Are you passionate about your organisational skills making a meaningful impact within a closeknit team that makes a difference

Job Overview:

The Business Administration Manager is responsible for ensuring the smooth operation of the office by overseeing and performing administrative and organisational tasks.

This role involves supporting office management activities managing schedules liaison with Awarding Organisations and assisting with communication within the office.

The ideal candidate is a proactive organised and communicative professional who is comfortable handling multiple tasks and interacting with employees and clients.

Key Responsibilities:

  1. Office Operations & Administration:
    • Organise workflows and coordinate office activities.
    • Assist with compliance across our course portfolio.
    • Answer and direct phone calls handling general inquiries.
    • Oversee office correspondence.
    • Order and maintain office supplies inventory and equipment.
    • Ensure office equipment is functioning correctly including liaising with both our internal and external support teams for repairs and maintenance.
  2. Scheduling & Calendar Management:
    • Manage appointments meetings and schedules for trainers and staff.
    • Organise training venues and events including preparation of rooms scheduling and any required catering.
    • Keep track of important dates deadlines and company events.
  3. Documentation & Record Keeping:
    • Organise and maintain filing systems both physical and digital.
    • Ensure proper documentation and archiving of company records contracts and sensitive information.
    • Handle confidential and sensitive materials with discretion.
  4. Communication & Coordination:
    • Serve as a point of contact between staff and visitors ensuring a welcoming environment.
    • Liaise with external vendors suppliers and service providers as needed.
    • Assist with onboarding new employees providing them with necessary office resources and company information.
    • Coordinate and facilitate internal communication between different teams.
  5. Support to Staff and Management:
    • Assist in preparing reports presentations and other documents as requested by the senior leadership team.
    • Provide general administrative support to across the course portfolio.
    • Monitor office expenses and assist with budgeting as required.
  6. Event Coordination (if applicable):
    • Organise office events meetings and social gatherings.
    • Assist with companywide initiatives and support teambuilding activities.

Requirements:

  • Proven experience in office administration or coordination roles.
  • Ability to help manage a fast growing team.
  • Strong organisational and multitasking skills.
  • Great written and verbal communication skills.
  • Proficiency in MS Office Suite (Word Excel PowerPoint Outlook) and office management software.
  • Ability to work independently and take initiative.
  • Strong attention to detail and problemsolving abilities.
  • Professional demeanour and ability to maintain confidentiality.
  • Ability to work in a fastpaced environment and manage multiple priorities.

Desirable Attributes:

  • Friendly approachable and able to interact well with diverse individuals.
  • Highly organised with the ability to adapt to changing needs and priorities.
  • Previous experience in a training related business is a plus.

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Office Manager Experience,Microsoft Office,Management Experience,QuickBooks,Accounting,Business Management,Microsoft Powerpoint,Microsoft Excel,Operations Management,Administrative Experience,Leadership Experience,Bookkeeping
Vacancy: 1