Night Receptionist

3 months ago

London, United Kingdom The Langham, London Full time
Night Receptionist - London

Night Receptionist Front Office

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for the Night Receptionist to join our talented Front Office team. We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level. 

In the role of the Night Receptionist your key focus will be to:

  • ensure that all guests have received an efficient and friendly check-in, rooming and check out procedures
  • respond to all guest queries and being proactive in your approach
  • dealing with complaints within bounds of responsibility and according to hotel procedure, referring to the Night Manager where necessary
  • ensure that the requirements of the hotel’s credit policy are adhered to without exception unless instructed otherwise by the Night Manager
  • maintain an excellent standard of computer input in accordance with departmental standards

Do you have? -

  • previous experience in a similar role or an operational and guest facing role in a similar Hospitality environment
  • excellent customer service skills
  • great attention to detail
  • ability to work under pressure
  • immaculate personal presentation
  • previous experience of Opera PMS (advantageous)

YOUR BENEFITS

Financial Wellbeing

• Paid Overtime
• Discretionary Service Charge
• 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
• Access to Wagestream – a salary advance benefit
• Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
• Discounted accommodation at The Langham, London for you and your family
• Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
• Up to £750 Recommend a Friend referral bonus
• Seasonal Travelcard loan
• A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
• Company pension plan
• Life insurance
• Discounts in various high street and online shops

Mental Wellbeing

• Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
• Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
• 2 staff parties per year and several colleague social and community events
• Access to the Employee Assistance Programme by Hospitality Action (24/7)
• Access to Qualified Mental Health First Aiders on site
• Most Valued Colleague of the Month and Year Awards
• Long Service Awards

Physical Wellbeing

• Free meals on duty in our Staff Restaurant
• Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
• Enhanced Sick Pay
• Eye test vouchers
• Cycle2Work scheme
• Subsidised regular Back Massage, Reflexology & Chiropody Sessions

OUR CULTURE

Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth.

DIVERSITY & INCLUSION

The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on disability, gender identity, race, religion, marital status, or any other characteristic.

SUSTAINABILTY PLEDGE

We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites and Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe’s first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on building great memories for our guests and we’ve been doing so since 1865.

Would you like to be a Night Receptionist in such an iconic hotel? Then go ahead, apply

  • Night Receptionist

    4 weeks ago

    London, Greater London, United Kingdom PPHE Hotel Group Full time

    Job Title: Night ReceptionistSalary: £12.42 per hour, plus incentiveWe are seeking a skilled and courteous Night Receptionist to join our team at Park Plaza. As the first and last point of contact for our guests, you will create lasting impressions with your helpful approach and passion for delivering exceptional service.The ideal candidate will have...

  • Night Receptionist

    7 months ago

    London, United Kingdom Ambassadors Bloomsbury Hotel Full time

    At the Ambassadors Bloomsbury, we stand out together as one team and make memorable moments for our guests. A warm welcome, a happy smile, a positive Yes I Can! attitude and a natural host. Our receptionists are the face of our hotel, and they know that our guests are number one. Key Responsibilities Receptionist: - Participates in the prompt and...

  • Night Receptionist

    6 months ago

    London, United Kingdom RS Worldwide Ltd Full time

    Exciting Opportunity! Night Receptionist Position at Prestigious 5-Star Hotel in London For two decades, RS Worldwide has been a trusted leader in hospitality staffing, connecting top-tier talent with premier establishments. With an unwavering commitment to excellence, we've seamlessly provided staffing solutions, elevating the guest experience for our...

  • Night Receptionist

    7 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Job Reference**:REQ11242 **Date Posted**:4 June **Salary**:12.42£ plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher) At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their...

  • Night Receptionist

    7 months ago

    London, United Kingdom Ambassadors Bloomsbury Hotel Full time

    At the Ambassadors Bloomsbury, we stand out together as one team and make memorable moments for our guests. A warm welcome, a happy smile, a positive Yes I Can! attitude and a natural host. Our receptionists are the face of our hotel, and they know that our guests are number one. Key Responsibilities Receptionist: - Participates in the prompt and...

  • Night Receptionist

    6 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:38.5 **Job Reference**:REQ11220 **Date Posted**:30 May **Salary**:£12.42 per hour plus Incentives At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the **299-bedroom Park...

  • Night Receptionist

    6 months ago

    London, United Kingdom Britannia Hotels Full time

    **Location: London, NW3 3NA, United Kingdom** **Address: Primrose Hill Road** *** **Brand New Vacancy - Night Receptionist!** The Britannia Hampstead Hotel is a 135-bedroom hotel within easy reach of all major transport links. Our reception desk offers fantastic customer service and care 24-hours per day and we are looking to recruit a** Night...

  • Night Receptionist

    2 weeks ago

    Central London, United Kingdom Ascott Hospitality Management UK Ltd. Full time

    We are seeking confident Night Receptionists to become part of our Front Office Team at Citadines Holborn-Covent Garden London. Our properties operate 24/7. Night shifts are 11pm to 7.30am. As our Night Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to...

  • Night Receptionist

    6 months ago

    London, United Kingdom Quality Hotel Hampstead Full time

    Working hours: 11:00pm-7:00am 5 days a week The Quality Hotel Hampstead is looking for an enthusiastic Night Receptionist to join our team, and who will be responsible for looking after our guests. Key roles and responsibilities will include: - Check in and check out guests - Interact with guests and help assist with any queries - Manage and process...

  • Night Receptionist

    7 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9301 **Date Posted**:9 August At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your helpful,...

  • Night Receptionist

    6 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9722 **Date Posted**:10 October At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your...

  • Night Receptionist

    7 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Job Reference**:REQ9857 **Date Posted**:31 October At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your helpful, can-do approach and...

  • Night Receptionist

    6 months ago

    London, United Kingdom Park Plaza London Waterloo Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Job Reference**: req9876 **Date Posted**: 1 November At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your helpful, can-do approach...

  • Night Receptionist

    6 months ago

    London, United Kingdom Holmes Hotel London, United Kingdom Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9331 **Date Posted**:14 August At Holmes Hotel, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your...

  • Night Receptionist

    7 months ago

    London, United Kingdom Park Plaza London Riverbank Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9828 **Date Posted**: 26 October At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your...

  • Night Receptionist

    6 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9897 **Date Posted**:6 November At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your...

  • Night Receptionist

    6 months ago

    London, United Kingdom Park Plaza London Waterloo Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9897 **Date Posted**: 6 November At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your...

  • Night Receptionist

    6 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ10653 **Date Posted**:7 March At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our** Night Receptionist **you are the first and last person our guests see. Your helpful,...

  • Night Receptionist

    6 months ago

    London, United Kingdom Park Plaza London Riverbank Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9595 **Date Posted**: 21 September At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your...

  • Night Receptionist

    7 months ago

    London, United Kingdom Park Plaza London Riverbank Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Job Reference**: req9857 **Date Posted**: 31 October At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Receptionist** you are the first and last person our guests see. Your helpful, can-do approach...