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Leisure Assistant

2 months ago

Epsom, United Kingdom Royal Automobile Club Full time
Leisure Assistant - Epsom

Leisure Assistant - £26,312, Epsom

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests. 

The Walled Garden, children facility is home to over 3000 Woodcote junior members and their friends. We have a swimming pool, outdoor splash pad, soft play, multi-use games area, outdoor play equipment along with junior lounge. We host holiday activity camps, private parties and seasonal events.

Benefits of working at the Royal Automobile Club:

  • Annual staff bonus 
  • Free meals on duty
  • Paid birthday day off 
  • Generous pension
  • Free onsite parking at Woodcote Park clubhouse
  • Free shuttle bus from Epsom station
  • Perkbox discount scheme
  • European RAC cover
  • Interest-free season ticket loan
  • Employer-paid health cash plan
  • 24/7 Employee Assistance Programme
  • Staff parties

Purpose of the role:

To welcome our members and their guests in our stunning Walled Garden, children’s facility. As a leisure assistant you are responsible for providing a warm, friendly welcome, along with taking food and drinks orders, making coffee, managing pool and activity bookings to ensure an exceptional member experience.

This role is for 5 days a week over a 7 day rota, which includes working weekends.

Responsibilities:

  • Excellent interpersonal skills
  • High level of attention to detail
  • Flexible and adaptable
  • Providing a friendly professional service to all members and guests

About you:

  • Proven and demonstrable excellent customer service experience
  • Be approachable and confident
  • Excellent communication skills
  • Good computer knowledge

Club Values: HEARTS

Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence - Excellence is not an achievement; it is something we strive for every day.
Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect - Showing consideration and understanding to our members and colleagues.
Trust – Acting with fairness, honesty and integrity.
Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

Please visit our website for more information about our Club Vision and Values.

What to expect:

  • All applications will be reviewed
  • Immediate interview dates available
  • Closing date 24 September 2024