Deputy Service Manager

1 week ago

Ilford, United Kingdom Look Ahead Care Support and Housing Full time

We're looking for a Motivating, efficient and resilient Deputy Service Manager to join our Mental Health service in Redbridge.

£33,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Service Management

- Develop and promote key business relationships with stakeholders to achieve excellence in service delivery and maximise new business opportunities
- Ensure that all Statutory and Key Performance Indicators (KPI's) are proactively met or exceeded. Demonstrate value for money services.
- Participate in and monitor the initial and continuous assessment of Customer needs to ensure support planning and risk management is completed in accordance with Customer, LACS and statutory requirements.

- Ensure all safeguarding cases are managed within LACS safeguarding protocols, are reported appropriately and within Corporate timescales.

- Responsible for health and safety compliance for staff and all buildings within the cluster.

- Take part in the out of hours on-call service, where required

People Management

- Lead and motivate your team to foster a forward thinking, positive "can do" working environment and culture

- Deliver motivational and effective supervision and team meetings to empower staff with relevant information appropriate to their role.

About you

- Leadership and Management - Passionate, enthusiastic and motivated towards excellence and the continuous improvement of the Service and personal performance with a solution focused, pro-active can do attitude. Adept at talent management and developing employees career progression. Handles conflict management professionally. Open to feedback and self development.
- Motivating - Inspires people to achieve LACS goals and vision. Enjoys dynamic diverse environments. The forerunner of ideas: acts persuasively, encouraging others to go beyond their expectations.

What you'll bring:

Essential:
* Minimum 3 years' experience of supporting vulnerable adults with mental health needs
* GCSEs in English and Maths (grade A-C).
* Health and Social Care qualification
* Knowledge of Safeguarding and Mental Capacity processes.
* Up to date knowledge of current social care legislation
* Experience of leading and managing a team
* Possess excellent leadership skills with a positive, can-do attitude
* Experience managing the support of customers with high complex needs

Desirable:
* PBS qualification
* NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
* Demonstrable experience of HR processes - Probation, Capability, Disciplinary.
* We welcome and value applications from candidates with lived experience of services relevant to our customer group

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full Job Description

  • Youth Services Deputy Manager

    3 days ago

    Ilford, United Kingdom Cpl UK Healthcare Full time

    Job Title: Youth Services Deputy ManagerCPL UK Healthcare is seeking a dedicated and experienced Youth Services Deputy Manager to join our team in managing a children's residential home in Ilford. This role is crucial in supporting the Registered Manager and ensuring the delivery of exceptional care for young people aged 8-18.About the Role:Support the...

  • Deputy Manager Childrens Services

    5 days ago

    Ilford, Greater London, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    About Us: Kenwood Recruitment Solutions Ltd is a leading provider of recruitment solutions for the care sector. We are committed to delivering high-quality services to our clients and candidates alike.About the Job: We are seeking a Deputy Manager to join our team, who will be responsible for leading and managing care teams to deliver high-quality services...

  • Deputy Manager for Young People's Services

    2 weeks ago

    Ilford, Greater London, United Kingdom Brook Street Full time

    About the JobWe are recruiting for a Deputy Manager to work at our Young People's Service in East London. The successful candidate will be responsible for providing a supportive and stable environment for young people aged 11-17 with emotional/behavioural disorders and/or mild learning difficulties.Key Responsibilities:The Deputy Manager will support young...

  • Deputy Manager

    6 days ago

    Ilford, United Kingdom Cpl UK Healthcare Full time

    Deputy Manager – Children’s Residential Service (EBD)We are looking for a dedicated and compassionate Deputy Manager to join our team in a Children's Residential Service supporting young people with Emotional and Behavioural Difficulties (EBD). In this role, you will support the Service Manager in overseeing the day-to-day operations of the service,...

  • Deputy Manager

    3 weeks ago

    Ilford, United Kingdom Cpl UK Healthcare Full time

    Deputy Manager – Children’s Residential Service (EBD) We are looking for a dedicated and compassionate Deputy Manager to join our team in a Children's Residential Service supporting young people with Emotional and Behavioural Difficulties (EBD). In this role, you will support the Service Manager in overseeing the day-to-day operations of the service,...

  • Deputy Manager

    4 weeks ago

    Ilford, United Kingdom CV-Library Full time

    Deputy Manager – Children’s Residential Service (EBD) We are looking for a dedicated and compassionate Deputy Manager to join our team in a Children's Residential Service supporting young people with Emotional and Behavioural Difficulties (EBD). In this role, you will support the Service Manager in overseeing the day-to-day operations of the...

  • Deputy Manager Childrens Home

    3 weeks ago

    Ilford, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    Are you an experienced Deputy Manager in a Childrens Home? Are you looking for a new challenge? Would you like to be involved in the launching of a brand new service?If so, then this is the role for you!My client is looking to hire a Deputy Manager to cover up to 2 care homes. These are 2 bed EBD facilities supporting children and young people from ages 8 to...

  • Deputy Manager Childrens Home

    4 weeks ago

    Ilford, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    Are you an experienced Deputy Manager in a Childrens Home? Are you looking for a new challenge? Would you like to be involved in the launching of a brand new service?If so, then this is the role for you!My client is looking to hire a Deputy Manager to cover up to 2 care homes. These are 2 bed EBD facilities supporting children and young people from ages 8 to...

  • Deputy Manager Childrens Home

    24 hours ago

    Ilford, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    Job Description Are you an experienced Deputy Manager in a Childrens Home? Are you looking for a new challenge? Would you like to be involved in the launching of a brand new service? If so, then this is the role for you! My client is looking to hire a Deputy Manager to cover up to 2 care homes. These are 2 bed EBD facilities supporting children and young...

  • Young People Services Deputy Manager

    4 days ago

    Ilford, Greater London, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    Are you a seasoned Deputy Manager looking for a new challenge? Do you have a passion for working with vulnerable young people? If so, we have an exciting opportunity for you to join our team at Kenwood Recruitment Solutions Ltd as a Deputy Manager for our care homes.About the JobThe successful candidate will be responsible for:Providing leadership and...

  • Clinical Deputy Manager

    4 weeks ago

    Ilford, United Kingdom CV-Library Full time

    Job scope: We are recruiting an experienced and dynamic Clinical Deputy Manager to join a leading care team. The Deputy Manager will provide leadership and support to residents and staff at the Vi and John Rubens House Nursing Home. Working alongside the Registered Manager, Senior Nurses, Care Managers, and Team Leaders, the Deputy Manager will oversee...

  • Clinical Deputy Manager

    3 weeks ago

    Ilford, United Kingdom Olive Recruit Full time

    Job scope: We are recruiting an experienced and dynamic Clinical Deputy Manager to join a leading care team. The Deputy Manager will provide leadership and support to residents and staff in a Nursing Home. Working alongside the Registered Manager, Senior Nurses, Care Managers, and Team Leaders, the Deputy Manager will oversee daily operations, ensuring the...

  • Clinical Deputy Manager

    4 weeks ago

    Ilford, United Kingdom CV-Library Full time

    Job scope: We are recruiting an experienced and dynamic Clinical Deputy Manager to join a leading care team. The Deputy Manager will provide leadership and support to residents and staff in a Nursing Home. Working alongside the Registered Manager, Senior Nurses, Care Managers, and Team Leaders, the Deputy Manager will oversee daily operations, ensuring the...

  • Deputy Home Lead

    4 weeks ago

    Ilford, Greater London, United Kingdom Leader Recruitment Group Full time

    Deputy Home Manager Opportunity:Leader Group is seeking a dedicated and experienced Deputy Manager to join our team in Ilford.Key Responsibilities:Assist the Home Manager in ensuring the well-being and safety of residents.Develop and implement effective care plans, promoting independence and social skills.Work closely with the Service Manager to ensure...

  • Deputy Manager

    2 weeks ago

    Ilford, United Kingdom Cpl UK Healthcare Full time

    Job Title: Deputy Manager – Children’s Residential Home Employer: CPL UK Healthcare Location: Ilford Job Type: Full-time Overview: CPL UK Healthcare is seeking a dedicated and compassionate Deputy Manager to join our client in managing a children’s residential home in Ilford. This role is crucial in supporting the Registered Manager and ensuring...

  • Deputy Manager

    2 weeks ago

    Ilford, United Kingdom CV-Library Full time

    Job Title: Deputy Manager – Children’s Residential Home Employer: CPL UK Healthcare Location: Ilford Job Type: Full-time Overview: CPL UK Healthcare is seeking a dedicated and compassionate Deputy Manager to join our client in managing a children’s residential home in Ilford. This role is crucial in supporting the Registered Manager and...

  • Deputy Operations Manager

    4 weeks ago

    Ilford, Greater London, United Kingdom Super Hiring Full time

    About the RoleAt Super Hiring, we are seeking a skilled and compassionate Deputy Manager to lead our residential children's home in Ilford. As a key member of our team, you will work closely with the Registered Manager to ensure the safety, well-being, and success of our young people.Main ResponsibilitiesSupport staff to deliver high-quality care and...

  • Deputy Manager for Care Homes

    5 days ago

    Ilford, Greater London, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    Kenwood Recruitment Solutions Ltd is recruiting a Deputy Manager to lead our team of care professionals in supporting vulnerable young people. As a Deputy Manager, you will play a key role in ensuring the smooth operation of our care homes, promoting the well-being and happiness of our residents, and contributing to the overall success of our...

  • Volunteer Manager

    2 months ago

    Ilford, United Kingdom Volunteer Manager Full time

    Are you passionate about building strong communities and making a positive impact? Do you have exceptional organisational and leadership skills? Join our team as a Community Hub Volunteer Manager and play a pivotal role in fostering a vibrant and connected local community.We are a dynamic and forward-thinking care organisation committed to creating a hub...

  • Deputy Manager Lead

    3 days ago

    Ilford, United Kingdom Kenwood Recruitment Solutions Ltd Full time

    Job OverviewKenwood Recruitment Solutions Ltd is seeking a highly experienced Deputy Manager to join our team in a Childrens Home setting. The successful candidate will be responsible for assisting the Registered Manager in overseeing the day-to-day operations of the home, ensuring compliance with legislative and policy requirements.Key ResponsibilitiesThe...