Presales Solution Consultant

4 weeks ago

StainesuponThames, Surrey, United Kingdom ServiceNow Full time

Job Description

ServiceNow is currently seeking a Presales Solution Consultant to provide technical sales partnership and to provide customers within the Energy Telco & Media space with product and solution guidance. Aligned to a portfolio of accounts the Solution Consultant will participate in the growth of the customer by utilising worldclass technical presales techniques to communicate the power extensibility and easeofuse of the ServiceNow platform. 

What you get to do in this role:

The Solution Consultantis a presales technical consultantwiththe advanced ability todevelop position andprovidetechnology basedsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

  • Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation operational efficiency key regulations & resilience evolving business needs security etc.
  • Routine interaction with CSuite Executives
  • Interview customers both face to face and remotely to uncover their technology architecture and business needs.
  • Partner with the sales teams in the customer account and strategy planning
  • Lead nontechnical discussions with your customers to help define objectives that ServiceNow can address and their business value
  • Sell the value of our solution not just the features and functions of the products
  • Support and sometimes lead regional marketing events user conferences trade shows webinars etc
  • Demonstrations of the product both standard and tailored to prospects and existing customers both onsite and via video conference.
  • Collaborate in the creation of product demo scripts and scenarios.
  • Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
  • Responding to Request for Information/Proposal documents
  • Staying current on product developments/releases to a level required to brief customers on product roadmaps deliver product demos and leading POV/POC cycles.
  • Staying current on competitive analyses and understanding differentiators between the company and its competitors.
  • In conjunction with Sales Personnel and Professional Services conduct transition briefings communicate commitments set expectations in preparation for deployment
  • Act as the ServiceNow subject matter expert at Executive briefings/marketing events

Qualifications :

To be successful in this role you have:

  • Expertise (46 years) of enterprise software presales solution consulting or engineering experience essential
  • Experience working with and selling to energy media or telco enterprises (c. 5000 employees)
  • Experience selling across vertical markets
  • Experience selling complex multiproduct or crossplatform software solutions
  • Exhibits a degree of technical expertise and understanding with the aptitude to learn new technology and solutions quickly
  • Able to articulate and logically communicate concepts with both technical and nontechnical audiences.
  • Exceptional communication and presentation skills including technical and business concepts to a variety of audiences including Clevel
  • Understanding of working in complex matrix sales organisation
  • Commercially savvy with the ability to understand the bigger picture and the business drivers around IT
  • Territory management skills and account strategy skills including pipeline building and working with Sales counterpart to guide execution excellence
  • Business Travelas necessary within the UK and occasionally international travel to the US.
  • This is a hybrid working environment so weekly presence in the office in London or Staines when not with customers
  • Fluency in English

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Marketing,Business Process,Customer Service,Communications,Cloud,Products demonstration,C#,Database,CRM,Project Management,Client Relationship,Interpersonal skills,Sales goal,Sales Process,Analytics
Department / Functional Area: Sales
Vacancy: 1

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