Field Service Engineer

4 weeks ago

Rochester, United Kingdom Buzz Bingo Full time

We are looking for a Field Service Engineer to join our team here at Buzz Bingo to cover Kent and the South East of the Country. 

If you are a highly skilled and motivated Field Service Engineer who can work on your own and as part of a team,  thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects then we would like to speak to you?

Our Bingo Field Serivce Engineers play a key role in managing the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance, maximising profit through continuous improvement.

In return your benefits are: 

  • 33 days annual leave (including bank holidays)
  • Options to buy additional leave
  • Annual company bonus scheme
  • Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
  • Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
  • My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
  • Buzz Brights Apprenticeships
  • Buzz Learning our digital learning platform with access to 100s of online courses
  • Refer a friend scheme
  • Life assurance
  • Company pension

Bingo Field Service Engineers tasks and responsibilities:

  • Maintain specialised Bingo, Audio-Visual and IT networking systems ensuring that they are always operational.
  • Carry out repairs daily, and maintenance, of specialist equipment in clubs including but not limited to Bingo Systems, 
  • Manage parts and maintain boot stock. Control a company supplied stock of parts and consumables.
  • Liaise and assist Project Managers, Field Service Manager, and IT Field & Service Delivery Manager, to achieve the company’s objectives both efficiently and in a cost-effective manner.
  • Comply with Health & Safety legislation.
  • Provide out of hours and weekend cover for a wider area to support the clubs – on an on-call rota basis.
  • Provide holiday cover to a wider area to meet business needs.

You will aim to achieve

As our Field Service Engineer you will be responsible for servicing and maintaining in full working order the company’s specialist bingo, sound, audio-visual and IT specialised networking systems in ways that are profitable, drive revenue and provide an exceptional experience for our customers.

If you would like to know more please reach out and apply now

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