Garden Welcome Host

1 month ago

Castle Cary, United Kingdom The Newt in Somerset Full time

Garden Welcome Host - Bruton, Somerset 
Garden Welcome Host

£12.00 per hour for over 21s plus fantastic benefits

£11.00 per hour for under 21s plus fantastic benefits

Bank holiday, weekend and occasional evening availability required

A driving license is required for this role

40 hours over 5 days

Join our team of dedicated welcome hosts, guiding our members and creating cherished memories throughout our gardens.

Our Welcome Hosts

Our Welcome Hosts are the first and final point of contact for our members, helping and guiding them to ensure they can make the most of their visit. This could include; greeting and processing visitors at the Gate House, offering suggestions for the day, organising assistance with accessibility or checking whether restaurants are full. As this is an active role we ask for our hosts to feel comfortable with being on their feet for the duration of their shift and to have previous experience in high standard customer service roles and excellent communication skills.

What we can offer

  • A positive workplace environment with opportunities to develop both personally and professionally.
  • Stay in shape with our complimentary use of our gym and wellbeing classes
  • Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% of Spa Treatments.
  • Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
  • Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
  • The opportunity to ensure your views are heard and shape the future of the business via our Employee Engine Room.
  • Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
  • Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs
  • We value your hard work and recognise your achievements through our colleague recognition programme "Newt Awards" with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
  • Support from our Employee Assistance Programme for both yourself and your family
  • A team that knows how to have fun with regular team engagement activities including monthly Gather and Grow Motivational Speakers and our regular fun squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
  • Up to 30 days annual leave each year for our full-time team

Who are we? - The Newt in Somerset

 

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

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