Database Officer

5 days ago

London, United Kingdom TPP Recruitment Full time

Are you an organised and detail-oriented team player with a passion for supporting charitable causes? Do you have experience working with large datasets in a fundraising setting? Are you a wizard with Excel?

TPP are recruiting a Database Officer on behalf of our client, a well-established charity with international presence.

Benefits:

  • 7% employer's pension contribution
  • Life insurance (3 x salary)
  • Employee Assistance Programme (EAP)
  • 25 days annual leave per annum plus bank holidays
  • Free eye test
  • Discount vouchers

The Role:

As a Database Officer, you will play a key role in supporting the Data & Appeals Manager by ensuring our supporter and contact database (Raiser's Edge) is effectively maintained and up to date. You will assist the wider Development team with reports and queries, help manage fundraising data and ensure the accuracy and integrity of donor information.

Main responsibilities:

Assist in the daily management of the Raiser's Edge database, ensuring data accuracy through regular audits.

Provide training and advice to colleagues on database access and usage, ensuring compliance with best practices.

Reconcile and process donations from various sources, including BACS, credit cards, and online platforms.

Run direct debit and gift aid claims, ensuring valid documentation is maintained.

Provide key data and segmentation for fundraising appeals and emails, working closely with the communications team.

Essential requirements:

  • Experience in CRM systems (preferably Raiser's Edge) and proficiency in MS Excel.
  • Demonstrable experience supporting charities and fundraising teams in a data role
  • Confident working with large datasets
  • Solid understanding of GDPR and data confidentiality.
  • Excellent communicator, a team player, and have a keen eye for detail.
  • Excellent time management skills, able to prioritise daily tasks and manage deadlines.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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