Media Business Director

4 weeks ago


London, Greater London, United Kingdom Dept Agency Full time
6 month fixed-term contract.

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company.JOB PURPOSEDEPT's Business Directors help ensure their teams are set up to deliver work to the highest standard and ensure our relationships are structured both commercially and operationally to be profitable for the business. They are responsible for owning senior client relationships, overseeing complex projects and leading teams with excellent communication and collaboration skills. The Media Business Director will manage Growth Marketing accounts, alongside being a key figure in a new and growing team of subject-matter-experts including paid search, social, SEO, affiliates, programmatic, data and CRM.As DEPT UK has grown, the complexity of our relationships with platform and technology partners has increased. The capabilities of these partners are developing at pace and we want to ensure that we offer our clients the full advantages offered by these developments. We also want to ensure that we are joining the dots between all the conversations being had by different teams and by DEPT to make sure we maximise our connectedness.Candidates must have experience delivering commercial success on complex clients in an integrated agency. They must have experience managing teams and have demonstrated ways of managing cross-functional teams both laterally and vertically.KEY RESPONSIBILITIESStrategic InitiativesDeliver agreed strategic initiatives based on overall business objectives for the year. In some instances this will be a lead role with the task of driving the initiative forward. In some cases this will be more of a supporting role and will input in some of those initiatives at differing levelsEnsure overall business strategy and objectives are continued to be communicated and prioritised across the teams and agency as a wholeProactively identify and communicate other new initiatives, managing those upwards effectively where appropriateClientsLead long term relationships with C-Level stakeholders for key clients. Understand their personal and professional drivers and thus help position Dept as a key partner to help meet those goalsSupport Client Business Directors to develop annual strategies for existing clientsSupport with driving growth across services, uncovering upsell and cross sell of services within the clientsWork in partnership with the Management Team, Business Directors and Account Heads to manage New Business requests, proposals and onboarding process.Spot excellent client work and ensure case studies are shared across the agency and added to our creds deck.Commercial & FinanceDemonstrate an in-depth understanding of wider commercial context beyond profitability on projects (e.g wider business overheads, investment, 3rd party costs and client commercial issues that may affect Dept relationship.)Support management team on improving processes and systems with Finance and Operations to maintain client profitability at all timesBusiness development: Working closely with management team and department heads to develop a proactive new business strategy, Play a key role in identifying and initiating conversations, creating appropriate materials, case studies to help sell in Dept's offering.Oversee key contract and cost negotiations across clients, support group heads in client commercial affairsOversee revenue forecasting and ensure appropriate trackers are up to date across the teams, reflecting the current status of projects as accurately as possibleTeam LeadershipDirect line management of members of the teamMentor the team and act as a final escalation point on a set of specific clientsActively initiate programmes to train, upskill, and develop the talent on the teamPartner and work closely with other department leads (ie: Creative, Tech, Media, Design) to align the best team configurations, strategies and processes in order to achieve the best quality of work, while maintaining revenue targets.Support with demand and capacity management, help predict skill-set capacity or shortages and implement strategies to mitigate foreseen risks amongst podsWHAT WE ARE LOOKING FORExtensive experience in roles servicing clients in an agency environment acrossExperience working in a cross-functional management teamExperience forecasting and reconciling revenue across the businessExperience working alongside Co-Founders/Managing DirectorExperience managing large client and agency teamsExperience managing complex campaigns across creative, media and consultancyInspiring and able to create a proactive and energised team cultureStrong client relationship management skills, including experience working directly with director and C-level clients on strategy developmentA solid understanding of the industry and changing client needsExcellent project management skills, able to find the most efficient ways of workingBrilliant written and verbal English communication skillsAdvanced problem-solving skillsExcellent organisational skills and high attention to detailExcellent time management skillsExcellent presentation skillsAbility to react quickly within a fast-paced environmentAbility to remain focused under pressure and work under tight deadlinesProficient in working with dataWE OFFERA flexible, hybrid working policyThe choice of medical healthcare providers (Bupa or Medicash)25 days holiday plus bank holidays and your birthday off each yearCompany pension schemeEAP schemeRide to work schemeEnhanced family friendly policiesBuddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT.A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes togetherThe opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.WHO ARE WE?We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSIONAt DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

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