Bookings Administrator
4 weeks ago
- Make outbound telephone calls to book appointmentsacross a wide variety of programmes and initiatives in line withour performance indicators.
- Confidently answer wide variety of inbound telephonecalls in line with our service level agreement, taking appropriateaction to ensure customer/client satisfaction.
- Ensuring the safe handling of customersensitive personal data at all times in line with the company dataprotection policy
- Working effectivelywith internal departments and industry partners to help deliver ourfull range of services.
- Ability to decideon the most appropriate means of communication (written and oral)and accurately deliver when updating, advising, and referringinformation to clients, customers, and industry partners.
- Maintain and update electronic workmanagement systems in a timely and accurate fashion
- Accurate data entry across our workmanagement platforms
- Recognise when toescalate queries and work opportunities to senior members of theteam
- Completion of and editing documentsin line with task to ensure accurate delivery to clients, customersand industry partners
- Ability torecognise and act upon priority works to ensure we maintain ourSLA’s
- Previous experience working in a ContactCentre
- Experience withvulnerable customers
- Composure when faced with difficultsituations / scenario
- Excellent verbaland written communication skills
- Attention to detail.
- Comfortable with using ITplatforms.
- Adaptability andflexibility
- Self-motivation andability to work without direct supervision.
- Salary up to £27,907
- 25 days annual leave
- Enhanced Maternity, Adoption and Paternityleave
- 2 Paid volunteer days per year
- Pension Scheme
- Life Assurance
- Access to employee assistanceprogrammes
- Online GP Service, 24 hours a day, 365 days a year
- Discounts withnational retailers
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Bookings Administrator
1 month ago
Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team!Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents and...
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Bookings Administrator
1 month ago
Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents and...
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Bookings Administrator
1 month ago
Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents...
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Bookings Administrator
1 month ago
Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents...
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Bookings Administrator
1 month ago
Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents and...
-
Bookings Administrator
1 month ago
Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents...
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Bookings Administrator
4 weeks ago
Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents...
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Bookings Administrator
1 month ago
Aylesbury, Buckinghamshire, United Kingdom M Group Services Full time €27,907Agility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents...
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Bookings Administrator
1 month ago
Aylesbury, Buckinghamshire, United Kingdom M Group Services Full time €27,907Agility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents...
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Bookings Administrator
1 month ago
Aylesbury, Buckinghamshire, HP20 2HU, Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team! Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills. This is a free service for residents and...
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Booking Coordinator
7 months ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Outpatients Booking Coordinator. To work in support of a group of specialties, as part of a team co ordinating the patient journey from referral through to discharge. To provide an excellent service to patients,...
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Aylesbury, United Kingdom M Group Services Full timeAgility Eco are recruiting for an Bookings Administrator to join the team!Working as part of a small team the Bookings Administrator handles enquiries for a series of community programmes and initiatives to end fuel poverty, with the aim of helping people to keep warm in colder months and reduce their energy bills.This is a free service for residents and the...
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Booking Co-ordinator
7 months ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Trauma and Orthopaedic team as a Booking Co-ordinator, responsible for Fracture patient appointments. The Booking Co-ordinator role is pivotal in ensuring we achieve several government targets around patient waiting times. You will also be...
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Bookings Co-ordinator
7 months ago
Aylesbury, United Kingdom NHS Professionals Full time**Job Title: Bookings Co-ordinator** **Trust**:_**Buckingham Healthcare NHS Trust, HP21 8AL**_ **Location: Stoke Mandeville Hospital,** **Pay Rates: £12.45ph** **Shift Patterns: 37.5hrs Monday - Friday** **Is business administration repetitive or boring?** It’s neither, this couldn’t be further from the truth, the NHS must be well organised and...
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Booking Coordinator
7 months ago
Aylesbury, United Kingdom NHS Professionals Full time**Job Title**:Booking Coordinator **Pay**: £12.45 per hour **Shift Pattern**:9am-3pm (30 hours a week) **Trust Location**:Buckinghamshire Healthcare NHS Trust **Location**:Amersham & Home working (hybrid of both) Buckinghamshire Healthcare NHS Trust Charitable Fund, Amersham Hospital, Whielden Street, Amersham, HP7 0JD Would you like to be a part of a...
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Booking Coordinator
6 months ago
Aylesbury, United Kingdom NHS Professionals Full time**Job Title**:Booking Coordinator **Pay**: £11.45 per hour **Shift Pattern**:8:30am-5pm (37.5 hours a week) **Trust Location**:Buckinghamshire Healthcare NHS Trust **Location**:Amersham & Home working (hybrid of both) Buckinghamshire Healthcare NHS Trust Charitable Fund, Amersham Hospital, Whielden Street, Amersham, HP7 0JD Would you like to be a part...
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Booking Co-ordinator
7 months ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Booking Co-ordinator. You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support ongoing personal development. As a member of the...
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Booking Co-ordinator
7 months ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Booking Co-ordinator. You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support ongoing personal development. As a member of the...
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Booking Co-ordinator
7 months ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Booking Co-ordinator. You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support ongoing personal development. - As a member of the...
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Endoscopy Booking Co-ordinator
7 months ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeTo maintain a high standard of service to meet patient needs and clinical demand, keeping accurate patient records. Precise booking and data entry is crucial. The postholder will be expected to communicate and deal politely and sensitively with patients and their relatives either over the phone or face to face. The ability to communicate effectively with...