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Head Receptionist

2 months ago

London, United Kingdom Franco’s London Full time

Head Receptionist - Central London

An exciting opportunity has arisen for an experienced Head Receptionist to join Franco's and our Front of House team on Jermyn Street, Green Park.

Why join the Franco’s team?

-          Offering approx £13 to £17 per hour, based on experience, plus yearly bonus

-          This is a full time fixed position - Evening shifts from 4pm, Tue - Sat - Approx. 44 hours a week for full time hours 

-          The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays

-          28 days holidays (inc. bank holidays) + additional days given for years of service

-          Training & development opportunities including company funded courses

-          Career progression planning with platform ‘Flow Hospitality’

-          Growth opportunities in both restaurants within the company 

-          To celebrate you passing probation you will be offered a Complimentary meal for 2 

-          50% discount in each restaurant within the group (Franco’s and Wiltons) 

-          Company sickness pay

-          Company pension scheme

-          Uniforms provided and laundered

-          Delicious meals whilst on duty

-          Recommend a friend Scheme

-          Employee of the month and the year rewards

Who are we? 

Franco’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine.  Located on Jermyn Street between Green Park and Piccadilly, Franco’s is a family-owned restaurant that has a sister venue, Wiltons also on Jermyn Street.  Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. 

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant.  Franco’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. 

What can you bring to the team?

-          Previous experience as a Receptionist in a similar establishment, catering for 80 to 120 covers during each service

-          Hospitality experience necessary

-          Sevenrooms & Opentable experience would be beneficial

-          Exceptional customer service skills

-          Excellent communication, organisational skills & telephone manner

-          Calm under pressure

-          Real pride & passion for what you do

-          Motivation, commitment, success orientated with a ‘can do’ attitude

-          Knowledge and diversity from previous roles to the team

-          Enthusiasm, drive & desire to learn
Right to work in the UK is a requirement.  Please note we are currently unable to provide sponsorship for the moment.

Applications without a CV will not be considered.  If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.