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Retail Team Member

4 months ago

Wilmslow, United Kingdom The National Trust Full time
Retail Team Member - Wilmslow

Summary

With your enthusiasm to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. 

You'll work 656 hours over the duration of the contract, and you'll work 16 hours per week over 4 days for 30 weeks, 8 hours per week over 2 days for 22 weeks. This will include weekend and bank holiday shifts, and there will be some evening shifts in December.

Salary: £11.50 per hour

Contract duration: Permanent

Interviews: 6th July



What it's like to work here

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.



What you'll be doing

As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with an enthusiasm for delivering great customer service and an interest in learning about retail. 

Who we're looking for

We'd love to hear from you if you're:

  • customer focused with positive attitude
  • a team player, but also can work by yourself
  • well organised and adaptable
  • willing to learn new skills 


The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice
Click here to find out more about the benefits we offer to support you.