Member Service Advisor

4 months ago


Leeds, United Kingdom JD Gyms Full time

Member Service Advisor - Leeds Kirkstall Road Contact Centre

Key Duties/Responsibilities

  • Handling inbound telephone calls.
  • Respond to written customer queries & complaints coming via our websites and social channels.
  • Provide technical assistance to customers who may be having difficulties using the website or with their membership account.
  • Communicate information about JD Gym’s facilities & services.
  • Accurately record reasons for customer contacts.
  • Deal with written communication and general administrative duties.
  • Actively encourage feedback from customers.
  • You’ll be expected to own your work and the customers assigned to you, taking responsibility to reach a thorough, friendly, and professional outcome for every enquiry you deal with.
  • You’ll be using a variety of computer systems to assist with your work, so being able to navigate around the latest technology and learn quickly, is essential.

Full systems and policies training will be provided.

Skills/Experience/Knowledge

  • Good written and verbal communication.
  • Computer literate.
  • Ability to remain calm when dealing with emotional, difficult or distressed people.
  • Ability to work on own initiative and as part of a team.
  • Understands the need for confidentiality and compliance with legislation.

Benefits

  • Free JD gym's membership
  • Free onsite parking
  • Staff Discount

 



  • Leeds, United Kingdom Switch Advisor Ltd Full time

    We are seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. As a pivotal member of our organization, you will be responsible for ensuring exceptional customer experiences through efficient communication and problem-solving skills. **Responsibilities**: - Provide exceptional customer service to clients via...


  • Leeds, United Kingdom Switch Advisor Ltd Full time

    We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Advisor. In this role, you will work closely with the sales and marketing teams to support various initiatives, contributing to the overall success of the company. **Duties**: - Building and maintaining strong, long-lasting customer relationships - Handling...

  • Sales Team Member

    3 months ago


    Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are professional and agile. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Company perks Sales Team Member Main Responsibilities: - Relationship Building: Develop and maintain positive relationships with prospects to nurture...

  • Sales Team Member

    4 months ago


    Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are professional and agile. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Company perks Sales Team Member Main Responsibilities: - Relationship Building: Develop and maintain positive relationships with prospects to nurture...

  • Sales Team Member

    3 months ago


    Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are professional and agile. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Company perks Sales Team Member Main Responsibilities: - Relationship Building: Develop and maintain positive relationships with prospects to nurture...

  • Customer Sales Advisor

    4 months ago


    Leeds, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Leeds. We are customer-centric, inclusive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Company perks **Customer Sales Advisor** **Responsibilities**: - Provide sales support to customers by providing product information and...

  • Service Advisor

    3 months ago


    Leeds, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Service Advisor-Luscombe Leeds** - Basic Salary - up to £24,000 - OTE-£33,000 - Monday-Friday 8:00-5:00/8:30-5:30. 1 in 2 Saturday mornings 8:00-12:30 Our client runs a Multi Franchise Dealership based in Leeds. They are actively looking to hire an experienced Service Advisor. If you are an experienced Service Advisor looking for a new challenge please...

  • Member Service Advisor

    4 months ago


    Leeds, United Kingdom JD Gyms Group Full time

    **Member Service Advisor - Leeds Kirkstall Road Contact Centre** We are looking for people to join our team who are available evenings, weekends or even both. **Key Duties/Responsibilities** - Handling inbound telephone calls. - Respond to member queries & complaints coming via our contact channels. - Provide technical assistance to members who may be...

  • Service Advisor

    1 month ago


    Leeds, United Kingdom The Solution Auto Full time

    VACANCY ALERT**SERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISOR Just in case you missed it, we're recruiting for a SERVICE ADVISOR!Franchised Dealership - Leeds areaAn excellent opportunity to work with a fantastic employer and a very prestigious brandIf you're experienced as a Service Advisor in the franchised...

  • Service Advisor

    4 weeks ago


    Leeds, United Kingdom The Solution Auto Full time

    **VACANCY ALERT** SERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISORSERVICE ADVISOR Just in case you missed it, we're recruiting for a SERVICE ADVISOR! Franchised Dealership - Leeds area An excellent opportunity to work with a fantastic employer and a very prestigious brand If you're experienced as a Service Advisor in the...

  • Service Advisor

    4 months ago


    Leeds, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Hyundai Leeds** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 months ago


    Leeds, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Citroen Leeds** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    3 months ago


    Leeds, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Citroen Leeds** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 months ago


    Leeds, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone BMW Leeds** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...


  • Leeds, Leeds, United Kingdom Veritas Careers Full time

    Motorcycle Service Advisor Role **About the Role** We are seeking a highly organized and customer-focused individual to join our team as a Motorcycle Service Advisor. As a key member of our service team, you will be responsible for booking in vehicles for service and maintenance, coordinating with the Workshop Manager, and up-selling to customers. **Key...


  • Leeds, Leeds, United Kingdom Veritas Careers Full time

    Motorcycle Service Advisor Role **About the Role** We are seeking a highly organized and customer-focused individual to join our team as a Motorcycle Service Advisor. As a key member of our service team, you will be responsible for booking in vehicles for service and maintenance, coordinating with the Workshop Manager, and up-selling to customers. **Key...

  • Service Advisor

    3 months ago


    Leeds, United Kingdom Evans Halshaw Hyundai Full time

    **Service Advisor** **Evans Halshaw Hyundai Leeds** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 months ago


    Leeds, United Kingdom Evans Halshaw Hyundai Full time

    **Service Advisor** **Evans Halshaw Hyundai Leeds** **Competitive salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 months ago


    Leeds, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Leeds** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    3 months ago


    Leeds, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Leeds** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...