Billing Manager

1 month ago

Edinburgh, United Kingdom abrdn Full time

Job Description

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

We have an excellent opportunity for a Billing Manager to join our Finance Team. This is a permanent role based in Edinburgh.

About the Department

Over the past three years Abrdn’s Finance function has undergone a transformation to:

  • Bring all parts of the function together as One Finance, structured around three Centres of Excellence (Finance Operations, Finance Reporting, Business Partnering and Performance);

  • Enhance working practices; and

  • Replace our tools and technologies with the implementation of best-in-class cloud ERP, general ledger and data mart technologies.

    Led by the Finance Operations Director, the Finance Operations Centre of Excellence plays a critical role in servicing our clients and providing key financial information for customers and stakeholders. This Centre of Excellence manages our outsourced relationship/activities for Accounts Payable, Expenses, Banking and Client Billing, together with Finance Systems, as well as performing our Operational Control activities to oversee the controlled production of the general ledger. In addition this Centre of Excellence includes dedicated Procurement and Business Management Teams.

    We are driven in our desire to meet the needs of our business customers (arranged as three businesses – Investments, Advisor, and Personal) as well as our colleagues and wider stakeholders. We are in the final phase of our strategic plan, working to improve our efficiency and effectiveness, making best use of our transformative investment to achieve top quartile performance.

    About the Role

    This role reports directly to Head of Finance Operations and is responsible for developing the operating model for Billing and Collections, including setting the vision and strategy, governance, and service delivery framework, creating and maintaining standard global processes, as well as managing the outsourced relationship and activities. Specifics include:

    • Ownership and management of the client billing and debt collection processes, including an understanding of the impact and affect on company financials.

    • Oversight of the third party billing team, and management of the onshore billing team, ensuring appropriate controls in place throughout the process

    • Build and maintain close relationships with Client Services, Business CFOs and other key stakeholders across abrdn

    • Support client and business inspired change projects, in particular simplification and consolidation of Phoenix fee and billing arrangements and the revenue enrichment requirements of Client Profitability

    • Engage with internal and external auditors as required

      About the Candidate Requirements

    • Understanding of the Asset Management business, including how revenue is generated and reported

  • Ability to lead, motivate and influence within the function and across the organisation

Excellent interpersonal and communication and supplier management skills

Ability to manage multi-stakeholder relationships, at all levels of the organisation

Financially literate – able to understand profit and loss accounts, balance sheets and the impact of cash flow

Experience of managing change and delivering operational improvement

Understanding of Revenue Manager and Oracle would be beneficial but not essential

Experience leading an offshore team

We are proud to announce that we have officially become a Disability Confident Committed – Level One employer. Therefore, if you have a disability and would like to submit an application to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire and one of our team will reach out to support you through your application process.

Our Benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around, including 40 days annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits including gym discounts, season ticket loans and access to an employee discount site amongst many others. You can read more about our benefits here.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment.  We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance.  We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.

If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

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