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Senior Client Executive- Corporate

3 months ago

Newcastle upon Tyne, United Kingdom Marsh Full time

Marsh is seeking candidates for the following position based in the Newcastle office:

Senior Client Executive â Corporate

What can you expect?

We are looking for an experienced Senior Client Executive to join our Citadel Insurance Services team. You will be responsible for managing a shared portfolio of clients and advising them on all elements of their insurance needs.

This portfolio consists of over 250 clients across a mix of Strata, Professionals, Construction, Marine, Trades and Pleasure craft. Our clients are mainly located in the Hunter and Newcastle region.

The successful candidate will have a high level of industry knowledge across general insurance, have experience in account management, attention to detail, initiative, organisational skills and be able to build strong relationships with clients, insurers, team members, and other relevant stakeholders.

What is in it for you?

Marsh strongly believes in âFeeling comfortable bringing your whole self to work is a fundamental right of every colleagueâ. We offer following benefits to our colleagues so they feel valued each day at work:

  • Leading training and development programs, and a culture of continuous learning.

  • Professional environment where your career path really matters and is supported in our global organisation.

  • Great team environment with energetic and supportive colleagues.

  • Hybrid working.

  • Your health is everything â thatâs why you will have access to EAP, Salary Continuance protection and flu vaccinations.

We will count on you to:

  • Cultivate and nurture strong and meaningful relationships with our valued insurance partners

  • Manage, servicing, and maintaining a portfolio of clients and providing front line client service in respect of those accounts.

  • Ensure a high degree of quality customer service is provided to all clients.

  • Analyse clientâs exposures, devise tailored insurance solutions and skillfully negotiate the most optimal deals within in the insurance market.

  • Involvement in claims management

  • Contribute to continual process improvement, constantly challenging ways of operating with innovative ideas and solutions.

  • Contribute to revenue growth through growing existing client portfolio and new business prospecting.

What we would like you to have: 

  • Minimum 3-7 yearsâ experience.

  • Tier 1 FSRA qualification will be required within 6 months.

  • Dedicated to quality in all aspects of your work performance and client services, with a passion for customer service.

  • A team player who naturally maintains solid working relationships with colleagues, clients, insurers and other relevant stakeholders.

  • Excellent communication style able to effectively associate with various audiences, adapting approach as appropriate. 

  • Displays sound listening and comprehensive skills.

  • Acts on growth opportunities, demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with limited, yet appropriate, referral to manager.

About Marsh:

Marsh is the worldâs leading insurance broker and risk adviser. With over 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search âMarshâ under endorsed employers.