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Service Manager

3 months ago


Alcester, United Kingdom hireful Full time
Discipline: Care and Support
Job type: Permanent
Salary: £36,000 per annum, plus £2000 allowance for holding the CQC registration
Expiry date: 31 Aug 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?

Our client is one of the largest learning disability charities in the UK, supporting over 2,500 people through their friendly, supportive, creative and diverse teams.

Join them as a CQC registered Service Manager in Worcestershire and you’ll develop your social care career with one of the leading names in the sector. Working at their Bidford-on-Avon services, Gaston House and Orchard View, you’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

What’s in it for you?

They offer a range of benefits and career development opportunities. They’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation they are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, they are committed to supporting colleague wellbeing as a priority. Within this, all employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

They offer

Annual Leave: 33 days (including 8 days statutory bank holidays)Training: Access to award winning training and developmentWagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated appAviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.Discounted mobile ‘phone contracts. As an employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.Care Friends: Employee referral app – earn money for referring your friends to work for our client.Free life assurance – 3 x your annual salary
What will you be doing?

As a Service Manager, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those they support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for our client to help ensure they have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.

Alongside the Regional Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.

As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people they support and their colleagues come to no harm and that the people they support are satisfied with the level of support they receive by acting as an exemplary role model.

As a Service Manager, flexibility is important for both you and for the service. They provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota basis, including nights, weekends and Bank Holidays.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

You will have experience supporting adults with complex learning disabilities.You need good IT skills and experience of maintaining records to be a success in this role.​​​​​​​You will have knowledge of CQC regulationsYou need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ​​​​​​​

​​​​​​​For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

​​​​​​​​​​​​​​They reserve the right to close this vacancy early should they receive sufficient applications.

Our client's usual terms and conditions apply. Our client is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, our client is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

Apply Now

REF-216 004