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Desktop Support Tier One Financial
2 days ago
Desktop Support Analyst 2nd line Tier One financial based in Liverpool Office/WFH
Fixed Term Contract
GBP excellent Pro rata rate
As the Desktop Analyst you will work with a variety of business and IT teams, as well as external partners and suppliers to provide a stable and productive work environment.
Based in the Liverpool office you will work to resolve incidents and fulfil requests in a professional and timely manner for the whole of our client's user population.
Your technical knowledge should include:
- Modern Workplace, MS offfice365
- MS Windows desktop technologies
- Print Solutions
- Laptop Build and Maintenance
- Basic Telephony
- Networking skills
- Video conference support
- Any exposure to Azure useful
Ideally you will also possess:
- Excellent customer facing skills and communicating at all levels.
- Problem solving with a keen sense of customer service.
- Ability to manage your own workload and manage priorities.
- Customer service focus
- Technical breadth
- Time and Impact Management
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