Customer Relationship Management Lead

1 month ago

farnham, United Kingdom JR United Kingdom Remote Work Freelance Full time

CRM LEAD (6-MONTH FTC)SALARY: £75,000 (Pro-rata)HYBRIDSURREY - FARNHAM - 2 DAYS A WEEKTHE COMPANYThis probiotics company is undergoing huge growth through its connections with leaders in the industry, influencers, and researchers.THE ROLEAs a CRM Retention, you can expect to be involved in the following:Develop and execute CRM strategies to enhance customer engagement and retentionDefine and Own the CRM roadmapUtilise customer data and analytics to identify trends, segment customer groups and personalise commsDevelop test and learn roadmapDefine key metrics and report to the business on campaign performanceYOUR SKILLS AND EXPERIENCEStrong CRM Experience with an agency of DTC brandProficient in using CRM tools - Klaviyo would be nice to have but not a mustStrong commercial and retention experienceGreat stakeholder management experienceBENEFITSSalary is between £75,000Great office environment with lots of activitiesRegular social eventsGreat opportunities for progressionHow to applyExpress your interest by sending your cv to Valentine via the apply link attached to this page

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