Field Service Engineer
2 weeks ago
Field Service Engineer for the North West Region
JOB PURPOSE:
- Working as part of the Engineering Service Support Team, the role will involve carrying out PPMs, and recommendations, join a team of engineers on a callout rota and aspects of machine maintenance in accordance with our customer requirements.
KEY RESPONSIBILITIES:
- Undertake all aspects planned preventative maintenance and suggest improvements.
- Complete planned service rota
- Maintain the safety and well-being of yourself and others, in accordance with relevant Health & Safety legislation
- Responsible for mechanical and electrical fault finding. Responsible for electrical and mechanical repairs.
- Liaise with engineering personnel to actively support innovation and improvements.
- Ensure effective, timely incident/accident reporting. Learn from incidents and develop strategies which prevent the same thing from happening again
- Ensure effective time management/prioritisation of workload
PERSON SPECIFICATION
QUALIFICATIONS REQUIRED:
- City and Guilds or equivalent recognised apprenticeship (ideally Electrically biased)
- Engineering experience in a similar operation including parcel handling, FMCG/manufacturing.
- Inverter drives, SCADA control, profibus, Asi, PC/PLC control would be advantageous.
ESSENTIAL EXPERIENCE:
- Experience of successfully delivering against contractual targets, PM schedules and KPl's
- Experience of delivering a service provision on a site where strong permit to work systems are in place
- Extensive experience of managing and delivering improvements through the supply chain engineering service contracts
- Excellent, clear and confident written skills, presentation skills and report writing
- Ability to advise, negotiate and influence at all levels
- Actively implements best practices and continuously reviews to improve service, creates a continuously improve work ethic.
- Commitment to ensure that all service promises are delivered to agreed standards and value for money
- Able to build effective working relations with staff members and external clients to the highest level
- High level of self-motivation, organisational ability and drive to meet deadlines
- Ability to priorities work task for themselves and the team
- Technically competent in all aspects of the relevant distribution/sortation systems
SKILLS:
- An enthusiastic and motivated multi skilled engineer, with an autonomous approach, ability to be proactive, working on his/hers own initiative will be frequent
- PC literate with good interpersonal skills and ability to communicate effectively with customers, clients, and staff
- Good time management and organisational skills
- Willingness to travel within the UK
- Ability to work to deadlines and under extreme pressure
- Ability to communicate and work effectively with customers, employees and teams at all levels
- Ability to develop and maintain excellent working relationships with key customers.
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