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Field Service Engineer

2 months ago

City, United Kingdom Acs Business Performance Ltd Full time

The role of a Service Engineer is extremely varied, on a daily basis you will be responding to a variety of service call outs, completing fault finding & diagnosis on site, regular servicing of automatic pedestrian doors and participating in new system installs & updates.

Key responsibilities:

  • Respond to calls for service as directed by the Planning team
  • Fault finding and remedy faults within our customer service level agreements
  • Maintenance, service and repair of auto pedestrian doors
  • Control of spare parts
  • Carry out PPM (planned preventative maintenance)
  • Participate in new system installations and upgrades
  • Carry out company documentation efficiently and on time where required
  • Promote the cross sale of Company products where possible
  • Being flexible and travel sometimes at short notice to response to urgent requests or extend hours to fix problems

Our employee benefits include:

  • Competitive salary structure
  • Overtime, call out and commission earning opportunities
  • 25 days annual leave per year, plus statutory bank holidays
  • Annual profit share bonus or competitive commission structure (dependant on the role)
  • 4% employer contributed pension scheme
  • 4x salary life assurance scheme
  • Enhanced family leave pay
  • Employee proactive healthcare
  • Confidential employee assistance support line and access to free counselling
  • BenefitHub - discount retail benefits platform
  • Van stock and uniform
  • Company events
  • Free on-site office parking
  • Complimentary office refreshments

ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.