Problem Manager

1 month ago


London, United Kingdom Investigo Full time

Problem Manager - £400PD - Financial Services

I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational performance and ensure the delivery of high-quality services to our clients

Key Responsibilities:

  • Lead the Problem Management process, including the identification, prioritization, and resolution of IT problems across the organization.
  • Conduct thorough root cause analysis to determine the underlying issues causing incidents and recurring problems.
  • Collaborate closely with cross-functional teams, including IT support, development, and operations, to drive effective problem resolution.
  • Develop and implement proactive measures to prevent the recurrence of incidents and minimize their impact on business operations.
  • Maintain accurate records of problem management activities, including incident trends, root cause analysis findings, and resolution actions.
  • Communicate effectively with stakeholders at all levels, providing regular updates on problem management activities and outcomes.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Strong understanding of ITIL framework and its application in problem management.
  • Proven experience in problem management within the financial services industry.
  • Excellent analytical and problem-solving skills, with the ability to identify complex issues and drive effective solutions.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

Please make an application if you feel this position would be relevant for you.


  • Problem Manager

    1 month ago


    London, Greater London, United Kingdom Investigo Full time

    Problem Manager - £400PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational...

  • Problem Manager

    1 month ago


    London, Greater London, United Kingdom Investigo Full time

    Problem Manager - £500PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational...

  • Problem Manager

    2 days ago


    London, United Kingdom Liven Pty Full time

    Unily is the leading employee experience platform used by enterprises to improve communication, collaboration, and productivity. Enterprises rely on Unily’s SaaS platform to transform employee engagement with AI-powered employee experience technology. Founded in 2005 as an intranet consultancy, we quickly realised that the enterprises we were working...

  • Problem Manager

    2 days ago


    London, United Kingdom Unily Enterprise Intranet Solutions Full time

    Unily is the leading employee experience platform used by enterprises to improve communication, collaboration, and productivity. Enterprises rely on Unily’s SaaS platform to transform employee engagement with AI-powered employee experience technology. Founded in 2005 as an intranet consultancy, we quickly realised that the enterprises we were working...


  • London, United Kingdom Advantage Resourcing Full time

    **Major Incident and Problem Manager** **Job type**: Permanent **Location**: London **Hybrid**:3 days in the office/ 2 wfh **Salary**:£60,000 Our client is a well-respected business within the financial services sector, and they are looking to add a Major Incident and Problem Manager to their team. The role will own and be responsible for the major...


  • London, United Kingdom Square One Resources Full time

    Job Title: SC Cleared Problem Manager Location: Barrow 2-3 times a week Salary/Rate: £400-£493 per day Start Date: 29/04/24 Job Type: Contract - Inside IR35 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled SC Cleared Problem Manager to join...


  • London, United Kingdom Trafigura Full time

    Main Purpose: To ensure the smooth running of Trafigura Group Infrastructure solutions through effective Change, Problem and Major Incident management. Knowledge Skills and Abilities, Key Responsibilities: Knowledge, Skills and Abilities Essential A strong understanding of Incident, Problem and Change management within an ITIL environment 5+...


  • London, United Kingdom Trafigura Full time

    Main Purpose: To ensure the smooth running of Trafigura Group Infrastructure solutions through effective Change, Problem and Major Incident management. Knowledge Skills and Abilities, Key Responsibilities: Knowledge, Skills and Abilities Essential A strong understanding of Incident, Problem and Change management within an ITIL environment 5+ years...

  • Problem Analyst

    1 month ago


    Hounslow, Greater London, United Kingdom Iaggbs Full time

    Looking for a challenge in one of the world’s largest airfreight logistics organisation and a FTSE 100 company? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies...

  • Problem Manager

    4 weeks ago


    London, United Kingdom Investigo Full time

    Problem Manager - £500PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational...

  • Problem Manager

    4 weeks ago


    London, United Kingdom Investigo Full time

    Problem Manager - £400PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational...

  • Problem Manager

    8 hours ago


    London, United Kingdom Investigo Full time €500

    Problem Manager - £500PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational...

  • Problem Manager

    8 hours ago


    London, United Kingdom Investigo Full time €400

    Problem Manager - £400PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational...

  • Problem Manager

    1 day ago


    London, United Kingdom VALLUM ASSOCIATES LIMITED Full time

    Problem Manager - Recent Banking experience Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement effective...

  • Problem Manager

    5 days ago


    London, United Kingdom Vallum Associates Limited Full time

    4 days ago Be among the first 25 applicants Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement...

  • Problem Manager

    3 days ago


    London, United Kingdom Vallum Associates Limited Full time

    5 days ago Be among the first 25 applicants Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement...

  • Problem Manager

    8 hours ago


    London, United Kingdom Vallum Associates Limited Full time €500

    Join to apply for the Problem Manager - Recent Banking experience role at Vallum Associates 1 week ago Be among the first 25 applicants Join to apply for the Problem Manager - Recent Banking experience role at Vallum Associates Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn...

  • Problem Manager

    7 days ago


    London, United Kingdom Vallum Associates Limited Full time

    2 days ago Be among the first 25 applicants Rate: £500 a day Inside IR35 As a Problem Manager in the banking sector, you will play a critical role in identifying, managing, and resolving incidents and problems that impact the bank's operations and customer experience. You will work closely with various teams across the organization to implement...

  • Problem Firms

    4 weeks ago


    London, United Kingdom Financial Conduct Authority Full time

    Problem Firms Associate Level 8 Background The FCA's Enforcement function (part of the Enforcement & Market Oversight Division) investigates serious breaches of regulatory standards, including the minimum standards for continued authorisation for firms (the Threshold Conditions) and for individuals (FIT). As part of the FCA Strategy, we have announced our...

  • Problem Manager

    1 month ago


    London, United Kingdom Investigo Full time

    Problem Manager - £500PD - Financial Services I am currently working with a leading global technology consultancy who are looking for a number of Problem Managers to work for a Financial Services business on a project basis. The Problem Manager will play a critical role in identifying, analyzing, and resolving IT problems to enhance our operational...