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Sales Operations Manager
4 months ago
- Work with Divisional Commercial Director and entity sales leads to ensure effective and efficient commercial processes are in place, linked to each entity's specific trading objectives.
- Work with commercial finance team to ensure accuracy of sales data and reporting.
- Support with setting key strategic priorities for each business, create a plan to deliver the objectives and manage the plan accordingly.
- Regularly evaluate the efficiency of commercial processes according to Divisional and entity objectives and implement improvements.
- Review all lead allocation processes to ensure all sales leads are worked in the most efficient way.
- Review, challenge and refine all commercial glide paths to ensure they link back to entity trading objectives.
- Introduce, maintain, and regularly update rigorous discount control mechanisms to ensure we deliver against divisional and entity margin budgets.
- Work with Divisional and entity stakeholders to ensure effective pipeline forecasting processes are implemented across all entities.
- Drive commercial efficiencies, improve sales velocity, conversion metrics and AOV to ensure we deliver in line with our commercial objectives.
- Regularly review effectiveness of existing sales tech stack and look for new opportunities to invest and improve conversion.
- Expertise in Commercial Processes: Possesses an exceptional grasp of intricate commercial processes, demonstrating a profound understanding of how various facets of the business intersect.
- Effective Communication and Collaboration: Exhibits outstanding communication and collaboration skills, capable of fostering synergy across teams and departments, thereby enhancing productivity and cohesion.
- Comprehensive Business Acumen: Boasts a deep knowledge of diverse business functions, inclusive of proficient familiarity with cutting-edge technology platforms integral to modern commerce.
- Inherent Commercial Insight: Innately possesses a commercial mindset, coupled with an insatiable curiosity to explore the drivers of performance, consistently seeking ways to optimize outcomes.
- Data-Driven Decision-Making: Proficiently analyses data, leveraging insights to make well-informed decisions that steer business strategies in the most advantageous direction.
- Financial Proficiency: Demonstrates a broad understanding of financial management principles, adept at pinpointing cost-effective solutions and identifying revenue-generating opportunities that enhance the bottom line.
- Effective Problem-Solving: Possesses excellent problem-solving capabilities, coupled with the ability to think on one's feet, leading to prompt and innovative resolutions in dynamic business scenarios.
