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Information Assistant

3 months ago

Portsmouth, United Kingdom University of Portsmouth Full time

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.

Experience the pride of being part of a select group – one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.

Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.

The Role:

The Careers and Employability Service mission is for all our students to feel equipped, by the time they graduate, to secure a positive graduate outcome in professional level employment, self-employment, or further study. To help achieve this, we support students and graduates in obtaining part time and graduate employment, volunteering opportunities, work experience, postgraduate study or to start their business.

The role is primarily based on the Welcome Desk in the Careers and Employability Centre, providing the first point of contact for all visitors with a variety of enquires in person, by phone, via e-mail or virtual services. The postholder will ensure that students, graduates, staff, and employers feel welcomed and supported and receive an excellent level of customer service.  This will involve providing information, signposting to colleagues, booking appointments, rooms, and event support.

The role will also include administrative responsibilities to ensure that the Careers and Employability Service provides an excellent student experience, assisting with our online careers platform, jobs board, resources, marketing, and outreach activity.

Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:

  • Competitive salary, including incremental progression within your scale.
  • Generous pension scheme.
  • Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
  • Family-friendly policies supporting flexible working.
  • Staff discounts and loyalty schemes.
  • Staff car parking and discounted public travel.
  • Excellent training and development opportunities.
  • Staff wellbeing programmes.
  • Long service awards and recognition awards, which are awarded to staff for exceptional performance.
  • Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
  • Discounted learning.
  • Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
  • The perks don’t stop there - click ‘apply’ for further information on My Reward and Benefits

UKVI Statement

Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.

ED&I Statement:

We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community. As an Athena SWAN and Race Equality Charter award holder, a member of Stonewall and a Disability Confident Employer we are passionate about creating a welcoming and inclusive environment, regardless of your background. We welcome applications from all talented people. In addition, we want our workforce to be representative of our diverse student population. Please see our EDI Framework and objectives.

Please note that this vacancy may be closed earlier than advertised, so early applications are advised.

Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)