Neighbourhood Services Manager

3 weeks ago


West London Greater London, United Kingdom Vox Network Consultants Full time

Role Purpose 
  • To lead and manage the Neighbourhood Services team in delivery of a value for money area neighbourhood service, that supports residents to live in safe and sustainable communities and improves resident satisfaction and quality of life and opportunity.


Responsibilities
  • Manage the performance and development of the neighbourhood services teams, ensuring that all team members have clear objectives and targets, regular reviews and feedback and personal development plans in order to improve service delivery and customer satisfaction.
  • Oversee and lead the effective and appropriate enforcement of tenancy terms and conditions, including the detection and prevention of illegal occupancy, to reduce costs and sustain and improve the quality of life for residents.
  • Oversee and lead the effective and appropriate enforcement of lease terms and conditions, including detection and enforcement of unauthorised alterations to properties and the creation of unauthorised HMOs.
  • Deliver an effective approach to anti-social behaviour in own area of responsibility which is well understood and leads to appropriate case management and corrective action so that behaviour is redirected in positive directions and the quality of life an opportunity for residents is improved.
  • Oversee a programme of quarterly estate inspections that leads to the maintenance of excellent standards, offers opportunities to improve estates and services and delivers a cleaner, greener and safer environment to improve quality of life.
  • To take the strategic lead for the void management process for Housing Services, identifying areas of underperformance and recommending changes to bring performance in line with performance targets, to ensure that loss of income from void properties is minimised and income is maximised.


Requirements 
  • Experience of managing neighbourhood housing in a social housing environment and dealing successfully with the challenges to which this can give rise.
  • Experience of successfully managing a voids and re-housing service to maximise income.
  • A good understanding and knowledge of housing and other relevant legislation and regulatory framework which governs housing and case law.
  • Evidence of a clear understanding of all aspects of neighbourhood services, including estate management, tenancy management and customer services


Contract 
  • Initial 3 to 6 month contract with the opportunity to extend 
  • PAYE via Umbrella 
  • Monday to Friday 9am to 5pm (5 days in office)


If you are interested in this position AND meet the requirements, Apply now

  • West London, United Kingdom Vox Network Consultants Full time

    Role Purpose  To lead and manage the Neighbourhood Services team in delivery of a value for money area neighbourhood service, that supports residents to live in safe and sustainable communities and improves resident satisfaction and quality of life and opportunity. Responsibilities Manage the performance and development of the neighbourhood services...


  • West London, United Kingdom Vox Network Consultants Full time

    Role Purpose To lead and manage the Neighbourhood Services team in delivery of a value for money area neighbourhood service, that supports residents to live in safe and sustainable communities and improves resident satisfaction and quality of life and opportunity.ResponsibilitiesManage the performance and development of the neighbourhood services teams,...


  • West London, United Kingdom Essential Employment Full time

    **Head of Neighbourhood Services needed in West London Paying £450 per day ref 004985** **Full time hours on a temporary basis** - To deliver a value for money neighbourhood and sheltered housing service which builds safe and sustainable communities, provides excellent resident experience improves satisfaction and enhances the quality of life and...


  • London, United Kingdom Neighbourhood Watch Network Remote Work Freelance Full time

    About the Role: Are you passionate about building safer, more connected communities? Neighbourhood Watch Network is looking for a dedicated and motivated Development Lead to spearhead the growth and revitalisation of Neighbourhood Watch initiatives across the diverse borough of Newham. This part-time role offers the opportunity to make a tangible impact on...


  • London, United Kingdom Red Personnel Full time

    Job Opportunity! Neighbourhood Services Manager!Location: Hammersmith, London (Hybrid Role - 3-4 days in the office)Department: Neighbourhood ServicesDirect Reports: 12-15 staffSupervising: Housing Officers and Housing AssistantsDay Rate: £350 UmbrellaPosition: Neighbourhood Services ManagerAre you a dynamic leader with a passion for community development...


  • London, United Kingdom Pertemps Full time

    Job Opportunity! Neighbourhood Services Manager!Location: Hammersmith, London (Hybrid Role - 3-4 days in the office)Department: Neighbourhood ServicesDirect Reports: 12-15 staffSupervising: Housing Officers and Housing AssistantsDay Rate: £350 UmbrellaPosition: Neighbourhood Services ManagerAre you a dynamic leader with a passion for community development...


  • Hammersmith & Fulham, Greater London, United Kingdom Red Personnel Full time

    Job Opportunity! Neighbourhood Services Manager!Location: Hammersmith, London (Hybrid Role - 3-4 days in the office)Department: Neighbourhood ServicesDirect Reports: 12-15 staffSupervising: Housing Officers and Housing AssistantsDay Rate: £350 UmbrellaPosition: Neighbourhood Services ManagerAre you a dynamic leader with a passion for community development...


  • West London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Role Purpose** To deliver a value for money neighbourhood and sheltered housing service which builds safe and sustainable communities, provides excellent resident experience, improves satisfaction and enhances the quality of life and opportunity for residents. To lead on the housing management strategy improvement plan and review all...


  • London, United Kingdom Tempting Recruitment Full time

    **Tempting Recruitment **are working on behalf of our client, a **local authority **in the **West London **region, to recruit experienced **Head of Neighbourhood Services. **If you are looking to increase your earnings for the year, **Contract: 3-6 months (Possible Extension)** **Salary: £450 a day (Umbrella)** **Start Date: ASAP** **Shift Pattern: 36...


  • London, United Kingdom Islington & Shoreditch Housing Association (ISHA) Full time

    ISHA **Position**: **Position** **Job Title**:Neighbourhood Services Officer **Hours**:35 hours (full time) **Location**:ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR **Salary**:£34,891.50 **Contract**:Permanent - (a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and...


  • West London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit an excellent Neighbourhood Coordinator to work on a temporary contract based in London. To provide administrative support to ensure the smooth day to day running of the neighbourhood service teams. Oversee the complaints and members enquiry process for the Neighbourhood Services & Sheltered Accommodation teams. Main...


  • West London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit an excellent Neighbourhood Coordinator to work on a temporary contract based in London. To deliver high quality housing management service to residents. To represent the business' services and have a high profile presence on estates and neighbourhoods. Main Responsibilities: - Carry out and monitor regular estate...


  • London, United Kingdom Islington & Shoreditch Housing Association (ISHA) Full time

    **Position**: **Job title: Neighbourhood Services Officer** *** **Circa £31,647 pa** We are looking for a Neighbourhood Services Officer who is experienced in customer centred delivery of services and committed to working with our residents to improve ISHA’s neighbourhoods. You need excellent interpersonal skills and a be driven by our Values. For...


  • Newbury, Greater London, United Kingdom Coyles Full time

    One of our local authority clients are currently recruiting for a Neighbourhood Street Scene Manager. This is a 3 month temporary contract with possible further extension based on budget and performance. Main Purpose of Post/Job Summary Working as part of a senior management team to deliver high standards of neighbourhood street scene services. Duties and...

  • Neighbourhood Officer

    1 month ago


    North West London, United Kingdom Tempest Resourcing Limited Full time

    Our client, a leading Housing Association across the South of England is seeking a highly motivated and dedicated Neighbourhood Officer to cover a patch in North West London. This is a hybrid role, you will attend the office once a week. The Neighbourhood Officer will be responsible for managing mixed tenure properties, providing a first class customer...


  • Newbury, Greater London, United Kingdom Coyles Full time

    One of our local authority clients are currently recruiting for a Neighbourhood Street Scene Manager. This is a 3 month temporary contract with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryWorking as part of a senior management team to deliver high standards of neighbourhood street scene services.Duties and...


  • London, Greater London, United Kingdom Triumph Consultants Ltd Full time

    Job Summary:We are seeking a highly skilled and experienced Neighbourhood Management Advisor to join our team at Triumph Consultants Ltd. As a key member of our Neighbourhood Management Team, you will play a vital role in delivering an effective Neighbourhood Management service and supporting our residents.Key Responsibilities:Collaborate with Housing...


  • London, Greater London, United Kingdom Triumph Consultants Ltd Full time

    Job Summary:We are seeking a highly skilled and experienced Neighbourhood Management Advisor to join our team at Triumph Consultants Ltd. As a key member of our Neighbourhood Management Team, you will play a vital role in delivering an effective Neighbourhood Management service and supporting our residents.Key Responsibilities:Collaborate with Housing...

  • Neighbourhood Manager

    4 weeks ago


    Golborne, Greater London, United Kingdom Peabody Full time

    Monday to Friday, 9-5Covering North Kensington, London – minimum of 1-2 days working in our Kensington officeClosing date: 21st August 2024Your typical day could start with a welcome visit to new tenants who’ve just moved in, before you go to a Residents’ Association meeting to hear residents’ concerns around local issues on their estate. Then you...


  • London, United Kingdom Venn Group Full time

    **Head of Neighbourhood Services Vacancy** **Agency Ref**: 74460 We are currently supporting a highly reputable local authority who are recruiting for a **Head of Neighbourhood Services **to lead on the housing management strategy improvement plan and review all policies, processes for housing management and sheltered services. **Location**: Hybrid,...