Current jobs related to Community Delivery Manager in Pen-y-bont - Penybont - Evri

  • Van Driver

    5 months ago

    Pen-y-bont-fawr, United Kingdom Evri Full time

    Ready to Hit the Road? Join EVRi as a ParcelShop Driver! Are you ready for a driving role that goes beyond the ordinary? EVRi is on the lookout for enthusiastic Van Drivers (or as we call them, ParcelShop Drivers) to be part of our fast-paced and ambitious team at our growing depot in Pen Y Bont. Why Choose EVRi? At EVRi, we're not just delivering...

  • Night Shift Supervisor

    5 months ago

    Pen-y-bont-fawr, United Kingdom Evri Full time

    At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that. You’re not just a number to us. You’ve...

  • Day Shift Supervisor

    5 months ago

    Pen-y-bont-fawr, United Kingdom Evri Full time

    We have an exciting opportunity for a **Day Shift Supervisor** to join us at our** Pen Y Bont Depot**. We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. - Our Day Shift which is predominantly 06:00 - 14:30 / 15:00 with the...

  • Customer Resolution Advisor

    5 months ago

    Pen-y-bont-fawr, United Kingdom Evri Full time

    At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that. We’re here for the first step, the next...

  • Van Driver

    5 months ago

    Pen-y-bont-fawr, United Kingdom Evri Full time

    **Ready to Hit the Road? Join EVRi as a ParcelShop Driver!** Are you ready for a driving role that goes beyond the ordinary? EVRi is on the lookout for enthusiastic Van Drivers (or as we call them, ParcelShop Drivers) to be part of our fast-paced and ambitious team at our growing depot in [Depot Name] depot. **Why Choose EVRi?** At EVRi, we're not just...

  • Catering Stores Supervisor

    5 months ago

    Pen-y-Bont ar Ogwr, United Kingdom Aramark Full time

    _Warehouse Supervisor/ Food Store supervisor _ **About us** Aramark is a small business in Pen-y-Bont ar Ogwr, Bridgend. We are customer-centric and innovative. Job description - **Warehouse Supervisor/ Food Store supervisor**_ **Salary - £12.50 Per Hour 35 hours a week** **Responsible to**:The Kitchen Manager or General Manager in the absence...

  • Parcel Reconciliation Operative

    4 months ago

    Pen-y-bont-fawr, United Kingdom Evri Full time

    At EVRi we’re always on the lookout for new talent. As a strong, ambitious business we don't stand still, always working hard to act and adapt. Fast. We aim to think inside and outside the box, striving to be the carrier of choice for every consumer in the UK. We currently have exciting, flexible opportunities for **Unidentified Parcel Operative or Parcel...

  • Cleaner Dyffryn Nantlle School

    5 months ago

    Pen-y-groes, United Kingdom Gwynedd Council Full time

    Purpose of the post - Ensure that the people of Gwynedd are at the heart of everything we do. - To undertake, as part of a team, the cleaning of designated areas within the school premises to ensure that they are kept in a clean and hygienic condition. Responsibility for functions - Equipment Main duties - Cleaning, washing, sweeping and vacuum cleaning. -...

  • Bar/general Assistant

    4 months ago

    Betws-y-coed, United Kingdom Plas y Brenin Full time

    **Full Time Bar Assistant Position available at the National Outdoor Centre, Plas y Brenin.** **If you have bar experience, are passionate about customer service, and want to work in a beautiful setting inside the National Park, with access to world class sports facilities, this could be the role for you!** As a National Outdoor Centre, Plas y Brenin...

  • Bar/general Assistant

    4 months ago

    Betws-y-coed, United Kingdom Plas y Brenin Full time

    **Part Time Bar Assistant Position available at the National Outdoor Centre, Plas y Brenin.** **If you have bar experience, are passionate about customer service, and want to work in a beautiful setting inside the National Park, with access to world class sports facilities, this could be the role for you!** As a National Outdoor Centre, Plas y Brenin...

  • Bar/general Assistant

    5 months ago

    Betws-y-coed, United Kingdom Plas y Brenin Full time

    **Full Time Bar Assistant Position available at the National Outdoor Centre, Plas y Brenin.** **If you have bar experience, are passionate about customer service, and want to work in a beautiful setting inside the National Park, with access to world class sports facilities, this could be the role for you!** As a National Outdoor Centre, Plas y Brenin...

  • Housekeeping/general Assistant

    4 months ago

    Betws-y-coed, United Kingdom Plas y Brenin Full time

    **Full Time Housekeeping Assistant position available at the National Outdoor Centre, Plas y Brenin.** **Fantastic working environment, friendly supportive team, lots of opportunities for the right person** **About us**: As a National Outdoor Centre, Plas y Brenin develops the people that develop the outdoor sector - from instructors to centre managers to...

  • Housekeeping/general Assistant

    5 months ago

    Betws-y-coed, United Kingdom Plas y Brenin Full time

    **Full Time Housekeeping Assistant position available at the National Outdoor Centre, Plas y Brenin.** **Fantastic working environment, friendly supportive team, lots of opportunities for the right person** **About us**: As a National Outdoor Centre, Plas y Brenin develops the people that develop the outdoor sector - from instructors to centre managers to...

  • Housekeeping/general Assistant

    5 months ago

    Betws-y-coed, United Kingdom Plas y Brenin Full time

    **Part Time Housekeeping Assistant position available at the National Outdoor Centre, Plas y Brenin.** **Fantastic working environment, friendly supportive team, lots of opportunities for the right person** **About us**: As a National Outdoor Centre, Plas y Brenin develops the people that develop the outdoor sector - from instructors to centre managers to...

  • Assistant Store Manager

    1 month ago

    Betws-y-Coed, Conwy, United Kingdom FatFace Full time

    Assistant Store Manager - Betws Y CoedAt FatFace, we're on a mission to bring style and positivity to our customers' lives. As an Assistant Store Manager in our Betws Y Coed store, you'll play a key role in driving sales, managing costs, and delivering our brand through the visual proposition.Key Responsibilities:Lead by example and demonstrate exceptional...

  • Assistant Store Manager

    1 month ago

    Betws-y-Coed, Conwy, United Kingdom FatFace Full time

    Assistant Store Manager - Betws Y CoedAt FatFace, we're on a mission to bring style and positivity to our customers' lives. As an Assistant Store Manager in our Betws Y Coed store, you'll play a key role in driving sales, managing costs, and delivering our brand through the visual proposition.Key Responsibilities:Lead by example and demonstrate exceptional...

  • Assistant Store Manager

    1 month ago

    Betws-y-Coed, Conwy, United Kingdom FatFace Full time

    Assistant Store Manager - Betws Y CoedAt FatFace, we're on a mission to bring style and positivity to our customers' lives. As an Assistant Store Manager in our Betws Y Coed store, you'll play a key role in driving sales, managing costs, and delivering our brand through the visual proposition.Key Responsibilities:Lead by example and demonstrate exceptional...

  • Assistant Store Manager

    1 month ago

    Betws-y-Coed, Conwy, United Kingdom FatFace Full time

    Assistant Store Manager - Betws Y CoedAt FatFace, we're on a mission to bring style and positivity to our customers' lives. As an Assistant Store Manager in our Betws Y Coed store, you'll play a key role in driving sales, managing costs, and delivering our brand through the visual proposition.Key Responsibilities:Lead by example and demonstrate exceptional...

  • Goruchwyliwr y Ganolfan Wybodaeth

    4 weeks ago

    Betws-y-Coed, United Kingdom Snowdonia National Park Authority Full time

    Goruchwyliwr y Ganolfan WybodaethBetws y Coed, ConwyMae Awdurdod Parc Cenedlaethol Eryri yn chwilio am Oruchwyliwr Canolfan Wybodaeth i ymuno â nhw ym Metws y Coed, gan ennill hyd at £12.82 yr awr.Amdanom NiMae Awdurdod Parc Cenedlaethol Eryri yn gwarchod harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan orchuddio...

  • Goruchwyliwr y Ganolfan Wybodaeth

    1 month ago

    Betws-y-Coed, United Kingdom CV-Library Full time

    Goruchwyliwr y Ganolfan Wybodaeth Betws y Coed, Conwy Mae Awdurdod Parc Cenedlaethol Eryri yn chwilio am Oruchwyliwr Canolfan Wybodaeth i ymuno â nhw ym Metws y Coed, gan ennill hyd at £12.82 yr awr. Amdanom Ni Mae Awdurdod Parc Cenedlaethol Eryri yn gwarchod harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri....

Community Delivery Manager in Pen-y-bont

3 months ago

Penybont, United Kingdom Evri Full time

We are looking for a Community Delivery Manager to join us on a Fixed Term Contract until December 31st 2024.

We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.

The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage.

With fantastic growth and success over past years, it’s time to shape our future. At Evri we are all about our people, our planet and our communities.

Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart.

We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers.

Could that person be you?

You Will Be Accountable For:

Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey.

Measuring and driving improvement across a number of performance measures including  Speed of Service, Standard, Next Day, Next Director, Collections, C2C, Claims / Enquiries and End of Life that ensure customer and client satisfaction.

Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention.

Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers.

Building up courier and round coverage to minimise business risk and ensure that all requirements are continually met.

Motivating and engaging self-employed couriers to ensure a high standard of customer service between the courier and end customer that will improve overall customer and client satisfaction.

Cost leadership and driving financial control through cost control of courier fees and ad-hoc payments and asset management.

Ensure the timely resolution of customer concerns by working with self-employed couriers and customer service agents to improve customer satisfaction and experience.

Responsible for managing the relationship with the delivery unit to ensure a high quality of service is delivered to both couriers and customers.

Ensuring safe Health and Safety practices are in place and any failure to adhere to Code of Conduct is identified and resolved in a timely manner.

To be successful in this role you will require the following… 

Qualifications:

Current UK Driving licence

Knowledge & Experience:

Previous experience of coaching, supporting and motivating colleagues

Problem solving and planning effective contingencies and solutions

Technical & People Skills:

Customer Focused approach

Competent negotiation skills

Ability to adapt to different styles and behaviours

What Can We Offer You?

We offer an excellent remuneration package with fantastic opportunities for progression, learning and development.

This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business?

If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day