Information Technology Support Specialist

4 weeks ago

london, United Kingdom JR United Kingdom Remote Work Freelance Full time

A global IT services consultancy are looking to add a motivated IT Support Specialist to its growing team. You will touch on many aspects of IT and expertly support a multitude of technologies, with responsibilities including Apple device management (MDM), Microsoft hardware and software support, infrastructure, security, and network configuration and management, plus much more.What am I looking for?4+ years of hands-on experience in both user and systems support, or related IT roles.Proven experience supporting a multitude of different operating systems and devices (Apple, Microsoft, etc.), as well as remotely located end-users and systems.Experience with Apple and Microsoft device management MDM, SCCM) and device security/hardening.Experience working with Windows Server tools (Active Directory, Exchange).Roles/ResponsibilitiesProvide comprehensive IT support for the efficient resolution of user-reported incidents and requests, ensuring related tasks are followed through to completion and resolved in a timely manner.Identify potential system or process issues and escalate to IT Manager.Build and maintain user systems such as laptops and virtual desktops, and manage all related accounts (Active Directory, Email, etc.).Configure and maintain other office IT equipment such as video conferencing equipment, printers, routers, etc.Location - Hybrid working in London (typically 4 days on site per week in Oxford Circus for the first 6 months, then 2/3 days)Role type - PermanentSalary - £40-43,000 per year plus benefits

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