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Operations Manager

2 months ago

Milton Keynes, United Kingdom NFP People Full time

Operations Manager

Are you a dynamic leader with a passion for making a difference in the lives of those experiencing homelessness? Do you excel in managing operations, coordinating large teams, and ensuring smooth service delivery across multiple sites? Are you driven to work for a charity committed to providing essential support and shelter to the most vulnerable?

We're looking for an experienced and dedicated Operations Manager to lead the operational aspects within a homelessness charity in Milton Keynes. You will play a crucial role in overseeing the charity’s permanent sites and seasonal winter night shelters, ensuring that all services are delivered effectively and compassionately.

Position: Operations Manager
Salary: £35,000 per annum pro rata
Location: Milton Keynes, with a blend of on-site, home, and Winter Night Shelter venues
Vacancy Type: Permanent, subject to a successful 6-month probationary period
Working Hours Per Week: 30 hours, including occasional unsociable hours on evenings, weekends, and bank holidays. The role also includes an on-call requirement during the Winter Night Shelter service season.

Closing Date: Friday 6th September 2024

1st Interviews: Thursday 12th September 2024

The Role:

As Operations Manager, you will be at the heart of the charity’s mission, ensuring the smooth operation of all services across various locations. Your key responsibilities will include managing a team of operations staff, recruiting, training, and retaining over 400 volunteers, and ensuring all sites meet health and safety standards. You will also oversee the seasonal Winter Night Shelters, ensuring that all necessary resources are in place for their successful operation.

About You:

You will need to be a resourceful and solutions-focused leader with strong operational management experience, especially within a charitable or similar environment. Your excellent communication skills will enable you to build strong relationships with both internal teams and external partners.

We are looking for someone with experience of:

 

  • Line management and managing large volunteer teams.
  • Overseeing operations within a complex environment.
  • Ensuring compliance with health and safety standards, including building and environmental health.
  • Managing budgets and external contracts, including IT and mobile services.
  • Project management skills with the ability to drive things into being across multiple disciplines

     

    You will also need to have a driving license and access to a vehicle for work purposes, or the ability to travel as needed throughout the service area at all times.

    In Return:

    This is a fantastic opportunity to become part of a team that values collaboration, compassion, and dedication. You will be rewarded with a variety of benefits, including:

     

    • Generous annual leave entitlement (25 days plus bank holidays, pro rata).
    • Access to the Nest workplace pension scheme.
    • Flexibility with blended working options across different sites, venues, and home.
    • Opportunities to make a significant impact in the community and in the lives of vulnerable individuals.

       

      Join the team and contribute to creating a safe and supportive environment for those in need. This is more than just a job; it’s an opportunity to lead with purpose and passion.

      Other roles you may have experience in could include: Head of Operations, Charity Operations Manager, Volunteer Manager, Service Delivery Manager, Homelessness Support Manager, etc.

      PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.