Current jobs related to Customer Assistant - Barnstaple Devon - Marks and Spencer
-
Customer Assistant
2 months ago
Barnstaple, Devon, United Kingdom Marks and Spencer Full timeAll the detailsWork PatternThis is a flexible 22.5 hour contract a week across 3 days a week and working every other weekend - full work pattern will be discusses at the interview stage. Candidate must be flexible to work alongside demand of trade and holidays of 2nd Service & Safety Assistant. To comply with health and safety legislation and keep our...
-
Customer Assistant
2 months ago
Barnstaple, Devon, United Kingdom MARKS&SPENCER Full timeWork PatternThis is a flexible 22.5 hour contract a week across 3 days a week and working every other weekend - full work pattern will be discusses at the interview stage.Candidate must be flexible to work alongside demand of trade and holidays of 2nd Service & Safety Assistant.To comply with health and safety legislation and keep our colleagues safe in the...
-
Customer Assistant
2 months ago
Barnstaple, Devon, United Kingdom Marks and Spencer Full timeAll the detailsWork PatternThis is a flexible 37.5 hour contract working 4 days a week and every other weekend - full work pattern will be discussed at the interview stage. Candidate must be flexible to work alongside demand of trade and holidays of 2nd Service & Safety Assistant. To comply with health and safety legislation and keep our colleagues safe in...
-
Customer Assistant
3 months ago
Barnstaple, United Kingdom Lidl Full timeSummary £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. Part time contracts are available at 10 hours per week. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store...
-
Customer Assistant
3 months ago
Barnstaple, United Kingdom Marks & Spencer Full time**Customer Assistant - Foods - Sunday Only** **Working Pattern** Sunday - 09:00-18:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...
-
Customer Assistant
3 months ago
Barnstaple, United Kingdom Marks & Spencer Full time**Customer Assistant - Foods - Evening Fill** **Working Pattern** **Week 1** Tuesday 14:00-20:00 Wednesday 14:00-20:00 Friday 14:00-20:00 Saturday 14:00-20:00 **Week 2** Sunday 12:00-18:00 Monday 14:00-20:00 Wednesday 14:00-20:00 Friday 14:00-20:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task...
-
Customer Services Assistant
3 months ago
Barnstaple, United Kingdom Compass Group Full time**Customer Services Assistant - RMB Chivenor** - £10.70 per hour - 37.5 hours per week - 5 out of 7 days We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll...
-
Customer Services Assistant
3 months ago
Barnstaple, United Kingdom ESS Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...
-
Customer Services Assistant
2 months ago
Barnstaple, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...
-
Customer Services Assistant
2 months ago
Barnstaple, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...
-
Customer Service Assistant
3 months ago
Barnstaple, United Kingdom Taw Garage Service Station Full timeWe are looking to recruit an enthusiastic individual to join our busy team. Main duties will include ; Serving our customers, assisting with queries. Stock replenishment, merchandising. Operating electronic tills and pumps. Pay to be negotiated at interview. Shifts will include early, late and some weekends. Fantastic opportunity to join our busy local...
-
Customer Service Assistant
3 months ago
Barnstaple, United Kingdom Taw Garage Service Station Full timeWe are looking to recruit an enthusiastic individual to join our lively team. Main duties will include ; Serving our customers, assisting with queries. Stock replenishment, merchandising. Operating electronic tills and pumps. Above average pay to be negotiated at interview. Shifts will include early, late and some weekends. Fantastic opportunity to...
-
Customer Service Assistant
3 months ago
Barnstaple, United Kingdom Taw Garage Service Station Full timeWe are looking to recruit an enthusiastic individual to join our lively team. Main duties will include ; Serving our customers, assisting with queries. Stock replenishment, merchandising. Operating electronic tills and pumps. Above average pay to be negotiated at interview. Shifts will include early, late and some weekends. Fantastic opportunity to...
-
Customer Assistant
3 months ago
Barnstaple, United Kingdom M&S Full time**Key Accountabilities** Short Description M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive...
-
Customer Assistant
3 months ago
Barnstaple, United Kingdom M&S Full time**Key Accountabilities** Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice...
-
Customer Advisor
3 months ago
Barnstaple, United Kingdom Pavers Full time**Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...
-
Customer Service Representative
11 hours ago
Barnstaple, Devon, United Kingdom Wickes Building Supplies Limited Full timeAbout the Role:At Wickes Building Supplies Limited, we're looking for a talented Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers leave our stores feeling satisfied and valued.Key Responsibilities:Provide exceptional...
-
Customer Advisor
3 months ago
Barnstaple, United Kingdom B&Q Full time**About the role** **Part time - 18 hours per week** **12 Months fixed term contract (Maternity Cover)** **Shifts available**:Mondays, Tuesdays and Thursdays (Evenings)** **£10.60 per hour** **Pricing** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...
-
Customer Advisor
3 months ago
Barnstaple, United Kingdom B&Q Full time**About the role** **Part time - 18 hours per week - **12 Months fixed term contract (Maternity Cover)** **Shifts available**:Mondays, Tuesdays and Thursdays (Evenings)** **£10.60 per hour** **B&Q Barnstaple** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
-
Customer Advisor
2 months ago
Barnstaple, United Kingdom Boots Full timeJob Reference: 202797BR Barnstaple, High Street Fixed Term Part-time - Save Job **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a...
![Marks and Spencer](https://media.trabajo.org/img/noimg.jpg)
Customer Assistant
2 months ago
All the details
Work Pattern
This is a flexible 22.5 hour contract a week across 3 days a week and working every other weekend - full work pattern will be discusses at the interview stage.
Candidate must be flexible to work alongside demand of trade and holidays of 2nd Service & Safety Assistant.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Key Accountabilities and Measures
- Clearly identified to provide customers with a visible presence at the beginning of their shopping journey
- Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store
- Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations
- Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?)
- Assist customers in navigating the store, recognising when a customer needs help and provide the right level of support
- Thank our customers for shopping with us when they exit
- Deal calmly and empathetically with people in a variety of retail circumstances, including confrontational situations
- Respond to door alarms in a sincere and apologetic manner, resolving any issues the customer may have
- Be a visible deterrent against violence, anti-social behaviour, targeted theft, till snatches and criminal activity to support a safe shopping environment.
- Identify and monitor suspicious persons, activity or theft and take appropriate customer engaging actions as required to deter
- Ensure all incidents are reported through the M&S Incident reporting process either through the Hicom app (on the Honey well) or into the Security Operations Centre, and to the police where necessary
- Ensure that persons served with a trespass notice do not re-enter the site
- Responsible for carrying store radio and engaging with police and other security personnel to improve service to M&S, this may include crime partnership meetings, agreed police meetings, shop watch schemes
- Apprehend external thieves (only if necessary) in line with business policy and only if all components of theft are seen
- Report any incidents of known or suspected internal theft or malpractice
Key Skills
- Being confident with an easily felt presence and friendly and natural personality is essential
- Strong communication skills with the ability to engage customers with ease
- Ability to remain focussed at greeting customers and deterring suspicious activity
- To have a natural empathy with our M&S brand and values, including service behaviours
- To be self-motivated, willing to improvise and suggest or try new approaches
- Able to maintain high standards of appearance and uniform standards
- No requirement to be licensed, but good observation skills would be a benefit
Key Relationships and Stakeholders
- Store Management team
- Store Colleagues
- Operational Security Manager
- Regional teams (RLPMs/RCOMs)
- Store Detectives
- SOC
- Police
- Local Networks