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Box Office Assistant
3 months ago
Are you passionate about music and eager to work in an exciting and friendly environment? The Royal Philharmonic Orchestra (RPO) is looking for a motivated and organised individual to join our dynamic Marketing Team as a Box Office Assistant on a part time basis. At the RPO, we aim to create inspirational and inclusive experiences that bring orchestral music to the widest possible audience, and you could be a key part of that.
This role will have two main areas of responsibility: helping audience members to book tickets and maintaining events in our ticketing and CRM system, Spektrix.
This is the perfect role for someone who enjoys working in a box office and with the general public. You will be working with different stakeholders ranging from group bookers to ticketing teams at our venues, so good communication skills and a willingness to be flexible are essential.
We are also looking for a candidate who has experience working with a ticketing system (such as Spektrix) and the full Microsoft Office Suite.
Skills and Abilities:
- Strong team working and interpersonal skills, with the ability to build effective relationships with a wide range of people.
- Excellent time management and organisational skills, with the ability to multitask, prioritise and problem-solve.
- Confident written and verbal communication skills
- A positive and outgoing approach to customer service, with the ability to promote the Royal Philharmonic Orchestra to customers.
- The ability to self-motivate, use your initiative and maintain attention to detail while working under pressure and meeting strict deadlines.
- The post holder must respect the confidentiality of data stored electronically and by other means in keeping with the General Data Protection Regulation (GDPR), and must abide by any GDPR related policies and procedures.
