Risk & Controls Analyst

4 days ago


Stirling, United Kingdom M&G plc Full time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role: Risk & Controls Analyst

An excellent opportunity has arisen for a Risk & Controls Analyst to join our highly respected Risk, Assurance and Remediation team with our Life Division. This role will have a blended approach between working from home and our office in Stirling (2-3 days) and will support the Risk Managers to provide either first line risk support to Life business areas, or assurance/ risk oversight for our material outsourcers.

Key Responsibilities for this role may include:
  • To support the Life business area in applying the requirements of M&G's Operational Risk Framework.
  • To maintain the business area risk profile and keeping supporting documentation and systems up to date e.g. Risk registers, controls descriptions, risk acceptances, risk assessments etc.
  • Assess and monitor control environment metrics for the business area.
  • Participate in assurance reviews, in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes.
  • Participate in a executing a risk-based control testing program, in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes.
  • Work alongside colleagues to feedback results of QA oversight, assurance reviews and/or the KCA programme and to ensure recommendations are incorporated into BAU.
  • To operate pro-active risk management, including root cause analysis into issues and control failings and contribute to the design of action plans to ensure they mitigate and resolve identified issues.
  • To monitor the remediation of issues, and events discussing outcomes with relevant stakeholders and ensuring MetricStream remains updated in line with operational risk standards.
  • To operate and drive a culture of risk and controls awareness within the local business area, providing active communications, guidance and training to the business area when required.
  • Support the senior analyst(s) and team manager(s) in providing first line risk activities and oversight.
  • Conduct quality assurance oversight and process adherence reviews for key customer processes.
  • Identify problem areas, trends, and risks associated with processes
  • Maintain proactive communication with senior management including regular updates on engagement progress and identified or potential issues.
  • Work flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers.
  • Keep abreast of industry trends, regulatory and business issues impacting self-certification.
    Key Knowledge, Skills & Experience:
    • Experience of applying quality assurance and quality control methodologies within a Financial Services operational environment
    • Experience of controls assurance and testing
    • Experience of implementing risk, assurance and/or oversight methodologies
    • Experience of risk management, assurance and/or supplier oversight in regulated financial services organisations.
    • Pro-active approach to problem solving, understanding root causes, and driving continuous improvement
    • Strong analytical mind and an eye for detail
    • Strong communication and influencing skills
    • Working knowledge of life and pensions products, markets and competitors
    • Working knowledge of M&G products, systems, services and distribution methods (Preferred)
    • Working knowledge of BaNCS system (Preferred)
      Work Level: Experienced Colleague

      Recruiter: Phoebe Ewers

      Location:
      Stirling

      Closing Date: 30th June 2024

      We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.


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