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Ground Maintenance Operative

2 months ago

Worcestershire, United Kingdom Service Care Solutions Full time

Service Care Solutions have an exciting opportunity for an experienced Ground Maintenance Operative to work with a client we are working with in Worcester.

Our client are a Housing Association, and based out of Worcester you will be working a 37 hour working week, carrying out the below duties:

  • Undertaking gardening, garden clearance and/or grounds maintenance for a range of properties in accordance with service specification and works schedule
  • Undertaking seasonal external maintenance work such as hard landscaping or fencing repairs
  • Supporting the neighbourhoods team to manage our estates to the highest standards and to the satisfaction of customers
  • Supporting the sustainability of neighbourhoods by maintaining high standards of presentation
  • You need to deliver excellent services to customers and work to achieve performance targets and high levels of customer satisfaction


Responsibilities

  • Work as part of a team delivering gardening services for properties and for other landlords, to agreed timescales and specifications.
    • The gardening work includes grass cutting, clearance, planting, weeding and maintenance of shrub areas using appropriate hand tools and mechanical horticultural appliances
  • Undertake external maintenance work such as slab repairs and fencing, within agreed timescales
  • Make use of modern technology to support the delivery of the role on a mobile basis. using any equipment provided to minimise risks such as alarms and trackers
  • Work proactively to present schemes to the best standards possible
  • Be mindful of the opportunities for consistently delivering improved value for money supporting the Estate Services Manager to ensure the service is competitive and viable
  • Deliver excellent customer service, responding to customer enquiries positively and politely, ensuring that enquiries are passed to relevant colleagues for a response where necessary
  • Work collaboratively with your team and with colleagues across the association to share information; implement best practice and continuously improve service
  • Compile accurate and relevant performance or completion information when required for the team manager
  • Work to achieve performance targets, identifying barriers to achieving these targets
  • Ensure that health and safety considerations are central to all work activities.
  • Attend health and safety training or briefing as required
  • Ensure that personal protective equipment is used appropriately; equipment is well maintained; COSHH requirements are complied with and work is carried out in a safe manner
  • Follow appropriate safeguarding training
  • Seek continuous improvement in the quality and delivery of services to customers including developing your own skills, knowledge and experience
  • All work to be undertaken in line with policies and procedures, including Health and Safety, Customer Involvement, Equality and Diversity and Safeguarding
  • Undertake any other duties commensurate with this post as reasonably requested by the Team Leader (Grounds Maintenance)


Requirements:

  • Previous Ground Maintenance experience.
  • Be able to work outside in all weathers.
  • Physically fit due to ground conditions.
  • Hold a Full UK Driving License


Working hours:

  • Monday to Friday 7am till 3pm and be flexible to work alternate weekends.


For more information on this role, please contact Prakash on (phone number removed) or email (url removed)