Ambassador, Account Manager Diagnostics

4 weeks ago

Stratford Upon Avon, United Kingdom Abbott Laboratories Full time

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve peopleâs health. Weâre always looking towards the future, anticipating changes in medical science and technology.

The Opportunity

Abbotts diagnostics division is recruiting for an Abbott Ambassador to join the team, you will be responsible for post sales customer relationship management. Ensuring value that results in customer renewal, generation of additional business.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

We have an exiting opportunity for an experienced sales professional to join the team to cover Black Country.

What Youâll Do

The Abbott Ambassador is responsible to serve customers across all aspects of their business excluding instrument repair:

  • Support implementation transition for new start-ups,

  • own post-sales support and drive overall health system operations optimization.

The Abbott Ambassador is responsible to own and execute account strategy to expand Abbott business and assist customers with growing their business:

  • Understand their future needs, identify new opportunities that offer additional value, and become a trusted advisor improving customer satisfaction.

Required Qualifications

  • Experience in Diagnostic Industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts.

  • Ideally a proven track record in a similar position supported by management and customer references.

  • Excellent product and industry knowledge.

  • Strong understanding of key stakeholders and customer dynamics.

  • Strong solution selling and relationship building skills.

  • Excellent communication skills.

  • Fluent in local language and English, additional languages are advantageous

As you would expect from an innovative global health care company, we offer a competitive range of benefits including excellent salaries, a class-leading defined contribution pension scheme, private healthcare, life assurance, subsidized canteen, and a flexible benefits scheme.

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