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Shop Manager

2 months ago


Bath, United Kingdom Save the Children Full time

Closing Date: 9 October 2024

Ref 6773

We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Bath

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Bath, this is a busy shop in a brilliant location, with a vibrant community  Our shop is in the Artisan quarter of Bath, which is full of eclectic & characterful independent's offering everything from vintage clothes to designer homewares, along with contemporary bars & restaurant's.

As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering. Proven experience leading and motivating teams, ideally having managed volunteers, or a staff team previously.  A strong understanding of what good looks like in a busy and fast paced customer driven environment, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends. A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it. Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing a team in other settings and are looking for a new challenge, we'd love to hear from you 

In no more than 300 words, please provide an example of a time when you used your leadership skills to motivate and engage a team to deliver outstanding customer service and exceed operational targets/KPI's?

To learn more about the position, please review the How Our Shops Operate and Job Description on our website.

Ways of Working: On-site – this role will be based in the Bath shop. We're looking for someone able to work 4 days (28 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.