Shop Manager Assistant

20 hours ago

Bath, Bath and North East Somerset, United Kingdom Cancer Research UK Full time
About the Role

We are seeking a highly motivated and experienced Retail Assistant Manager to join our team at Cancer Research UK. As a key member of our retail team, you will be responsible for supporting the shop manager in guiding, inspiring, and engaging a diverse team of paid staff and volunteers.

Key Responsibilities
  • Support the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through, and stock processing.
  • Lead by example and provide excellent customer and supporter service.
  • Work alongside the shop manager to create relationships with the local community and Cancer Research UK colleagues.
  • Support the shop manager in the organisation and delivery of creative fundraising events for the store to achieve fundraising targets.
  • Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.
  • Deputise for the shop manager in their absence.
Requirements
  • A working knowledge of what makes great customer service.
  • Experience of working in a lively and vibrant environment.
  • Adaptability in changing situations, including being able to work effectively independently.
  • Commercial awareness.
  • The ability to create relationships and communicate well.
  • And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
What We Offer

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

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