Meter and Billing Administrator
2 weeks ago
We are pleased to be supporting one of the UK's top independent suppliers of office services in the hunt for an Meter and Billing Administrator.
The need to know
- Salary: £23,000
- Location: Ely - based on-site full-time
- Hours: Monday-Friday 8:30am-5:00pm
The day to day
Responsible for co-ordinating and administering the collection and processing of meter readings to enable service invoicing. Manage meter reading collection methods and facilitate the sending of email meter readings requests. Assist with raising of service related invoices, primarily meterage, cost per copy and associated service charges.
- Manage and administer meter reading collection methods, updating the database accordingly.
- Promote automated methods for processing meter reading and service requests such as software, portals, web, etc.
- Liaise with the ASSIST team on portal support issues/requests for meter readings.
- Handle meter reading and service invoice queries through to resolution and provide information as requested, liaising with Sales Administrationand Sales team.
- Administer and provide meter readings for third party service provision.
- Communicating with both internal and external customers.
- Provide additional administrative support where required.
About you
The successful candidate will ideally have some previous experience within a similar role, along with a methodical approach to work. Good administrative, organisational and excellent communication skills.
- Experience in resolving queries and escalating issues.
- Ability to support team members, working within an interactive team.
- Able to multi-task and prioritise workload.
- Personable and approachable, with an excellent telephone manner.
- Good team player with a flexible approach.
- Positive attitude with a willingness to learn.
If you feel like this could be the job for you, please click apply or feel free to send your CV directly to me
Leanne Pearce
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