IT Support Specialist

3 weeks ago


London, United Kingdom Box Full time
WHAT IS BOX?  

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

 

WHY BOX NEEDS YOU Box IT End User Services' primary role is to provide technical services and support to all employees world-wide.  We provide major services such as: desktop and audio video support, new hire on-boarding, advanced application configuration and event support.  Our vision is to deliver end user solutions, capabilities and experiences that bring out the ultimate potential of every employee. Our team values: Be passionate to deliver great service, pursue growth and development, and build a positive team spirit.    WHAT YOU'LL DO The IT Support Specialist will join a global team comprised of the most talented IT professionals in the industry.  As a Support Engineer, you will manage and resolve an array of mobile, desktop, audio/video, network, and telecommunications issues, ensuring that our employees remain as productive as possible.  You must be agile enough to adapt to the rapid growth and change of our business, but also disciplined enough to deal with complex challenges, processes, and people.

 

Responsibilities:

  • Troubleshooting and support for all IT end user issues: mobile, desktop, audio/video, peripherals, etc.
  • Procurement, asset and inventory management for all IT hardware and software
  • Cross-departmental collaboration with teams like Facilities, Sales, and Engineering
  • Managing IT communication between headquarters and remote office
  • Perform system imaging, application configurations, and security policy enforcements

Required Skills 

  • Must report daily into London, UK Office
  • +2 years of working experience in an IT Support role
  • Excellent verbal and written communication skills 
  • Working knowledge of Windows and OSX operating systems
  • Working knowledge of Lenovo and Apple hardware
  • Knowledge of networking concepts

Preferred Skills

  • Technical certification in desktop operating systems (Mac certification a plus)
  • Comprehensive understanding of networking (Network certification a plus)
  • Working knowledge with voice and video conferencing solutions (Zoom, RingCentral a plus)
  • B.S. in Computer Science or related field (optional)
EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ââindependence of people with disabilities and is committed to giving them the same ââopportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. 

  #LI-EMEA

  • London, United Kingdom Look Ahead Care, Support and Housing Full time

    Have you studied psychology, social care, substance misuse or criminology? Are you simply looking to make a difference? Tabard Court, Look Ahead’s Forensic Mental Health service, is looking for a sharp, ambitious, and enthusiastic Specialist Support Worker to join its team at the heart of East London. Tabard Court is an accommodation-based service...


  • London, United Kingdom Look Ahead Care, Support and Housing Full time

    **Recruiting for a Specialist Support Worker x5 at Stratford Road, Learning Disabilities.** £23,019 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. **Job Overview**: Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural...

  • Figaro Specialist

    1 month ago


    London, United Kingdom Proactive IT Full time

    9835JS £250 - 480 per day Figaro Specialist Hybrid/remote options available We are delighted to bring to market an opportunity for a variety of Figaro specialists to work with a leading organisation who are undergoing a significant piece of work. Our client are looking to work with the resource available on the market to put together the best team...

  • IT Support

    4 weeks ago


    London, United Kingdom Just IT Full time

    Are you looking for an exciting new role? About the company A prestigious private markets firm with 40 years of experience is looking for a Technical Support Specialist to join their London based team on a permanent, full-time basis. This role provides an excellent opportunity to work in a fast paced and vibrant ITenvironment, they are looking for someone...

  • Pitch Specialist

    2 weeks ago


    London, United Kingdom Law Support Remote Work Freelance Full time

    We are currently recruiting for a leading US law firm in London to find them a Pitch Specialist to support the firm’s new business initiatives. The role will see you working as part of a global team, supporting new business growth. Working out of the London office, you will be involved in the full process of new business, from intelligence gathering to...


  • London, United Kingdom Proactive IT Full time

    10277BRM £40k - 45k per year + (6 month FTC) IT Service Desk Specialist (FTC) 5 days onsite in London Join our global client as a Senior Service Desk Specialist, where you’ll play a crucial role in showcasing your technical prowess. If you posses the following technical skills, please apply: **Technical Skills**: Proven experience on a busy Service...


  • London, United Kingdom Law Support Full time

    We are currently recruiting on behalf of a highly prestigious US law firm in the city to find them a Research Specialist to join their Research and Knowledge Services team in London. The role plays an integral function as part of the firm's wider legal services and will see you working on a range of important duties. This includes; Performing non-legal...


  • London, United Kingdom Sereno IT Support Full time

    Job Description TITLE: Service Desk Engineer (2nd Line) London/remote hybrid Monday to Friday: 9am - 6pm SALARY: £35-40K (depending on Experience) At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the best new emerging technologies, providing creative commercial offerings that encourage mutually beneficial...


  • London, United Kingdom Sereno IT Support Full time

    TITLE: Service Desk Engineer (2nd Line) LOCATION: London/remote hybrid Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the best new emerging technologies, providing creative commercial offerings that encourage mutually beneficial...


  • London, United Kingdom Sereno IT Support Full time

    TITLE: Service Desk Engineer (2nd Line) LOCATION: London/remote hybrid Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the best new emerging technologies, providing creative commercial offerings that encourage mutually beneficial...


  • London, United Kingdom Hays Business Support Full time

    An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers hybrid working and...


  • London, United Kingdom Look Ahead Care, Support and Housing Full time

    **Recruiting for a Specialist Support Worker to join our Mental Health service in Tower Hamlets!** £23,652.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. Shift Patterns; - 40 hours per week: Rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5...


  • City of London, Greater London, United Kingdom Sereno IT Support Full time €35,000 - €40,000

    TITLE: Service Desk Engineer (2nd Line) Apply below after reading through all the details and supporting information regarding this job opportunity. London/remote hybrid Monday to Friday: 9am - 6pm SALARY: £35-40K (depending on Experience) At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the best new emerging...

  • HRis Specialist

    1 month ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    HRIS Specialist 9 month contract £450 daily rate London hybrid HRIS Specialist 9 month contract £450 daily rate London hybrid Job brief You will be joining multinational oil and gas industry as a lead HRIS solutions specialist for EMEA/APAC to support the P&C strategy whilst also supporting payroll and HRIS systems. You will be responsible for managing the...

  • HR Specialists

    1 month ago


    London, United Kingdom Evolve Housing + Support Full time

    **Closing date**12th June 2023**: **Contract Type: Permanent** **Position Type: Full Time** Are you an HR professional looking for your next opportunity? If you are passionate about Human Resources and making a real difference through working with colleagues who support vulnerable homeless people, we would love to hear from you! We currently have a...

  • HR Specialists

    1 month ago


    London, United Kingdom Evolve Housing + Support Full time

    **Contract Type: Permanent** **Position Type: Full Time** Are you an HR professional looking for your next opportunity? If you are passionate about Human Resources and making a real difference through working with colleagues who support vulnerable homeless people, we would love to hear from you! We currently have a vacancy for a Resourcing Specialist and...

  • IT Support Specialist

    1 month ago


    London, United Kingdom Rise Technical Recruitment Limited Full time

    IT Support Specialist (2nd / 3rd line) South East London £37,000 -£45,000 + Learning and Development budget + Pension scheme + 26 days holiday Excellent opportunity for IT Support Engineer looking to progress their career and lean new technical skills in a well-established and AI driven vehicle safety specialist. This company are experts in the...

  • Category Specialist

    6 days ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Global Law Firm - Procurement IT Category Specialist **Your new company** This Global Law firm looking for an IT Category Specialist to join their Global Procurement team, a new in house function. This team will introduce procurement best practice, processes, procedures and develop strategic value throughout the procurement process. **Your new role** The IT...

  • Employment Specialist

    1 month ago


    London, United Kingdom Choice Support Full time

    Location London - Richmond & Wandsworth - Contract Permanent - Hours Full-time - Salary £27,784.30 - £29,784.30 - Closes 10/02/24 An exciting opportunity has become available to work within the staff team providing the employment service to people with learning disabilities, autism, sensory impairments, physical disabilities and mental health needs in the...

  • Dea Specialist

    3 days ago


    London, United Kingdom Deerfoot IT Resources Ltd Full time

    Deerfoot IT Resources is helping a collaborative company hire a DEA (Direct Electronic Access) Specialist. The DEA Specialist role is based in London and comes with a generous salary and benefits package. The department you will be working in is responsible for the development, deployment and support of software at a high-volume brokerage. In your first few...