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Test Centre Administrator- Bournemouth, Dorset

2 months ago

Bournemouth, United Kingdom Pearson Full time

Test Centre Administrator - BOURNEMOUTH

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we will be shortly hiring for a Test Centre Administrator to join our team based in BOURNEMOUTH .

We believe in equal opportunity and employ people solely on the basis of their skills and abilities.

Working Arrangements

  • You will be based in one of the Pearson VUE test centres.

  • Some local travel to other PPC’s or temporary locations may be required.

  • A flexible approach to working is essential for this position as opening hours and days will vary according to the volume of tests booked.

Essential Experience and Qualifications

  • Experience in a customer focused environment.

  • Good face-to-face communication skills.

  • Competent in the use of Windows based applications; including Web Mail, Excel, Word and Internet Explorer.

  • Ability to work independently and use initiative within organisational guidelines to meet objectives.

  • Ability to deal with conflict and work under pressure.

Working Hours

  • Minimum of 13 hours per week

  • Full day and part day shifts will be required.

  • The office is open (DAYS AND OPENING TIMES TO BE CONFIRMED) Normal day 7:30 am - 4:15pm, Every other Saturday 7:30am - 12:15am. The office will be open one late evening every other week 10:30am - 7:15pm.

  • You will be required to work a variety of days and specific days cannot be specified. We will let you know your work pattern at least 4 weeks in advance.

  • Hourly Rate - £12.77 per hour

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 16967