Front of House Supervisor

3 weeks ago

St Neots, United Kingdom Wells & Co Full time
Front of House Supervisor - The Eaton Oak - St Neots

The Eaton Oak is conveniently placed on the outskirts of St Neots in close proximity of the A1. After an extensive recent refurbishment we are now a beautiful family friendly everyday pub with quality accommodation.

We will offer you a great package including:

Competitive hourly salary & bonus28 days holidayCompany Pension schemeRetail and Beer discountsRefer a friend BonusMeals on dutyEmployee assistance programmeBenefits portalCareer development programmeFun culture surrounded by a supportive teamGreat working environment and great prospects
Your role as FOH Supervisor:

We are looking for talented, motivated and passionate Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Supervisor duties include:

Taking responsibility for the customer journey, ensuring their experience is second to noneTaking accurate orders and working closely with kitchen staffEnsuring payments and receipts are correctConfidently recommending menu and drinks offeringsObserving service and standards and reporting any incidents or issuesBeing a supportive and proactive leader
You will need to demonstrate:

Previous Leadership experience in a hospitality or customer facing environmentEnthusiasm and passion for food and beerThe ability to deliver excellent customer service and great team work in a fast paced and pressurised environmentA result driven and ambitious individual keen to develop your career and your teams

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